On Wed, Sep 12, 2012 at 10:19 AM, Fred Bauder <[email protected]> wrote:
>> How exactly? On OTRS we handle much more sensitive private info :-)
>>
>> Tom Morton
>
> Checkuser may be employed in either instance if there is a good reason,
> such as an apparent sock puppet or abuse of multiple accounts.
>
> Fred


Right.  UTRS is what was formerly unblock-en-l (now automated /
ticketed).  I am no longer active there or OTRS, but was for some yeas
on both.  OTRS did not as a rule get IP address / personal identifying
information about editors.

The unblock-en-l folks did, routinely, get personal name / IP / email
account troikas, which are within the community and in the privacy
policy treated as especially sensitive.  None of the non-legal stuff
on OTRS seemed to be - within the community and internal privacy
policy - that sensitive, though OTRS does see personal identifying
info of those filing complaints or requests.

As Fred points out, Checkuser checks were also routinely if rarely
applied for questionable issues / incidents, though the non-CU
approved unblock-en-l folks were only given the same public "results"
info that gets posted on-wiki for sock checks.


-- 
-george william herbert
[email protected]

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