On Mon, Feb 22, 2016 at 3:42 AM, SarahSV <sarahsv.w...@gmail.com> wrote:

> That was literally the first time we felt we were being listened to. There
> was one point when Flow was introduced – and I have been trying to find
> this diff but can't – where there was something on the talk page that
> amounted to "if you agree with us that x and y, then you're welcome to join
> the discussion."
> So from the start, it felt as though staffers had ruled out the community
> as people who might know something about what tools are needed to
> collaborate on an article (which is not the same as chatting). People who
> had been doing something for years were not regarded as experts in that
> thing by the Foundation.
> We would say "we need pages," and they would explain why we didn't. We
> would say "we need archives," and they would explain why good search was a
> better idea. We would say "there's too much white space," and they would
> explain that people like white space. And so on.

I must say, what Sarah says here rather matches my recollection.

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