I totally agree, that it's very unlikely, that we can solve the problem of having newcomers ask the same questions over and over again with a technical tool, however, it's probably easier for people who _wants_ to search before they ask, if they've the possibility to do so. This is most likely not all of the newcomers, but isn't it still worth it? :D
Best, Florian -----Original-Nachricht----- Betreff: Re: [Wikitech-l] Proposal for a developer support channel Datum: 2017-11-19T23:41:29+0100 Von: "Brad Jorsch (Anomie)" <bjor...@wikimedia.org> An: "Wikimedia developers" <wikitech-l@lists.wikimedia.org> On Sat, Nov 18, 2017 at 4:57 PM, Niharika Kohli <nko...@wikimedia.org> wrote: > I'd like to add that having Discourse will provide the one thing IRC > channels and mailing lists fail to - search capabilities. If you hangout on > the #mediawiki IRC channel, you have probably noticed that we get a lot of > repeat questions all the time. This would save everyone time and effort. > No discussion system I've ever seen has managed to solve the problem of people asking the same question instead of searching for past replies. I'm skeptical that this new one will be any different. Yes, the existing mailing lists have issues with searchability, although to a large extent that's due to a misguided robots.txt policy preventing the archives from being indexed in the first place. -- Brad Jorsch (Anomie) Senior Software Engineer Wikimedia Foundation _______________________________________________ Wikitech-l mailing list Wikitech-l@lists.wikimedia.org https://lists.wikimedia.org/mailman/listinfo/wikitech-l _______________________________________________ Wikitech-l mailing list Wikitech-l@lists.wikimedia.org https://lists.wikimedia.org/mailman/listinfo/wikitech-l
