I am admin of a discourse community (https://discourse.opensourcedesign.net/) and could answer questions about its use, if you are interested.
Jan 2017-11-20 10:10 GMT+00:00 Florian Schmidt < [email protected]>: > I totally agree, that it's very unlikely, that we can solve the problem of > having newcomers ask the same questions over and over again with a > technical tool, however, it's probably easier for people who _wants_ to > search before they ask, if they've the possibility to do so. This is most > likely not all of the newcomers, but isn't it still worth it? :D > > Best, > Florian > > -----Original-Nachricht----- > Betreff: Re: [Wikitech-l] Proposal for a developer support channel > Datum: 2017-11-19T23:41:29+0100 > Von: "Brad Jorsch (Anomie)" <[email protected]> > An: "Wikimedia developers" <[email protected]> > > On Sat, Nov 18, 2017 at 4:57 PM, Niharika Kohli <[email protected]> > wrote: > > > I'd like to add that having Discourse will provide the one thing IRC > > channels and mailing lists fail to - search capabilities. If you hangout > on > > the #mediawiki IRC channel, you have probably noticed that we get a lot > of > > repeat questions all the time. This would save everyone time and effort. > > > > No discussion system I've ever seen has managed to solve the problem of > people asking the same question instead of searching for past replies. I'm > skeptical that this new one will be any different. > > Yes, the existing mailing lists have issues with searchability, although to > a large extent that's due to a misguided robots.txt policy preventing the > archives from being indexed in the first place. > > > -- > Brad Jorsch (Anomie) > Senior Software Engineer > Wikimedia Foundation > _______________________________________________ > Wikitech-l mailing list > [email protected] > https://lists.wikimedia.org/mailman/listinfo/wikitech-l > > _______________________________________________ > Wikitech-l mailing list > [email protected] > https://lists.wikimedia.org/mailman/listinfo/wikitech-l > -- Jan Dittrich UX Design/ User Research Wikimedia Deutschland e.V. | Tempelhofer Ufer 23-24 | 10963 Berlin Phone: +49 (0)30 219 158 26-0 http://wikimedia.de Imagine a world, in which every single human being can freely share in the sum of all knowledge. That‘s our commitment. Wikimedia Deutschland - Gesellschaft zur Förderung Freien Wissens e. V. Eingetragen im Vereinsregister des Amtsgerichts Berlin-Charlottenburg unter der Nummer 23855 B. Als gemeinnützig anerkannt durch das Finanzamt für Körperschaften I Berlin, Steuernummer 27/029/42207. _______________________________________________ Wikitech-l mailing list [email protected] https://lists.wikimedia.org/mailman/listinfo/wikitech-l
