When I opened the message, I found that Wayne Johnson had written:

> Go to Control Panel/Add or Remove Programs
> 
> Click the "Add/Remove Windows Components" on the left hand side.
> 
> Make sure there is a check mark in front of "Accessories and Utilities"
> 
> Now click the "Details..." button in the lower right hand corner.

So far so good!!

 
> Now click on "Multimedia" & the "Details..." button again.

This is where the trail ends!  There isn't any "Multimedia".
 
> Whala. You should see
> 
> Subcomponents of Multimedia:
> 
>          Media Player
>          Sound Recorder
>          Volume Control
> 
> and I would bet dollars to donuts that the check box in front of Volume 
> Control is unchecked.

We push on the bet cause there isn't any "volume control" as there 
isn't any "Multimedia" .
 
> Make sure you have your Windows CD handy as it will ask for it then click 
> OK all the way out.
> 
> Didn't you say you don't know where you Windows CD is ?

I'm gonna have to find it because this seems to be the only way.  
Between the wife and I, surely there's one hidden out somewhere.

Thanks for your help.

Jim

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