----- Original Message -----
From: "Rick Glazier" <[EMAIL PROTECTED]>
To: <[email protected]>
Sent: Tuesday, March 07, 2006 1:26 PM
Subject: Re: Can't Access Microsoft Page
If you (first), use ANY OTHER tools not supplied by them, (destroying
theirs in the process, they will likely wash their hands of you, and with
"good cause"...
They have "some" way to do this... Is this covered in any manual they
might have given you? (Did you look?)
What you said is further evidence that the proprietary restoration process
instead of a clean install is part of the scheme to make these computers
disposable. The customer may be loyal and use the restore process but what
happens when they are forced to purchase a new hard drive or do so to
upgrade to a larger one? The new hard drive from the store shelf certainly
will not have a factory restore partition. Any who think these computers are
repairable must admit that you will to everything their way or jump through
huge hoops at great risk to go it on your own. Re-read Rick's post and note
how much caution he says you should use if you want to just wipe off one of
these drives and do a clean install.
If you own one of these things and feel somewhat discouraged (like being
sold into slavery) do not take it personal. They are not designed to be easy
to work with in a simplified manner such as doing a clean install. We
technicians have major problems in overcoming their obstacles. We jump
though big hoops and sometime we lose. As Rick says (in my words), "Play it
their way, by their book and live with this as long as you own it." Rick,
were you also suggesting that replacement or upgrade hardware (especially a
new hard drive) come from the manufacturer of the computer, also?
Chuck
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