Hi John, Barnard College has been a Meru shop since 2007. I came on board two years ago and it has been a bumpy ride. We often had controller reboots (sometimes twice in a 24 hour period) and getting answers of the root cause took a long time (if ever found). We have a couple of event rooms that have a high density deployment and have not heard of any issues there. I wish I had some metrics (head bowed in shame and frustration) for you but their reporting tool is not good. I opted not to renew and hold back on trying to do a POC for their latest EzRF Network Manager (reporting tool).
They are going back to their secret sauce, virtual cell (for clean hand off between APs), which was neglected because they had to turn their focus on stabilizing their System Director OS and AP hardware. The new APs have a new chip set with new features but we don't have those on our campus. It seems that this will not be a problem for you but if you have two different AP models with the two different chip sets, they will ask you to completely isolate them and create new ESS profiles for them. Their support is average but improving. For what its worth, in the last year they have also gone through some organizational changes at the top. I have seen some significant outreach to us since. If you have some specific questions feel free to email me. Thanks, Gonzalo --- * Gonzalo Cervantes * * Associate Director Network Services * * Barnard College, Columbia University ** [email protected] 212-854-8795 barnard.edu/bcit* On Wed, Sep 18, 2013 at 12:30 PM, John McMillan <[email protected]>wrote: > Hello all, > > > > Has anyone here worked with Meru Networks gear? We’ve got some client > density issues (primarily in auditorium spaces) that our Cisco gear doesn’t > support very well and we’re investigating alternative solutions for those > areas. We met briefly with Meru and the technology looks interesting, but > I’m curious to hear if it lives up to the hype. > > > > Thanks, > > > > John McMillan > > University of South Alabama > > Computer Services Center > ********** Participation and subscription information for this EDUCAUSE > Constituent Group discussion list can be found at > http://www.educause.edu/groups/. > > ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.
