We have been a Meru shop since 2006. We currently have 23 Meru controllers (31XX, 41XX, 42XX) Version: 4.0-165 or 5.3-132 (depending on controller).
AP types: 200, 208, 302, 310, 311, 320 (At peak we had over 2500 APs) Over the years we have had a number of unexplained problems. Here is a brief bullet point of the top issues (I am pulling most of this from memory): * Controller upgrades have been painful. Many times requiring support to get involved. * Lots of client disconnect issues, where a user gets bumped off and can't get back on. The root cause of many of these problems have never been determined. * There are issues where clients look like they are connected, but no data is able to be passed. This is also still an issue. * PMK caching does not work at all. Meru had us disable it. This was painful, it requires meru to get involved every time we change ess profiles, add ssids, etc because it requires custom backend scripts to disable. * Single channel is a challenge to deal with in dense areas * Mixing different AP types is a problem and requires lots of manual configuration * Mixing APs from multiple controllers (controller roaming) is a problem, and requires lots of AP location planning. This is a issue when you fill up one controller and have to shift around a lot of access points. * Virtual cell does not work on 2XX series, Meru had us disable it. * Even their newest controllers with the 320 series AP's only still had random problems like controller lockups, client disconnects, ap drops, etc. * Support tries to fix the problem. Over the life of the system they have sent out 3 different engineers to help us resolve these issues. * To this day we still have unexplained client disconnect issues where are clients are dropped from wireless and it may take several minutes to reconnect. If you want to talk about this I am happy to discuss further. Just drop me a email. On Wed, Sep 18, 2013 at 11:30 AM, John McMillan <[email protected]>wrote: > Hello all, > > > > Has anyone here worked with Meru Networks gear? We’ve got some client > density issues (primarily in auditorium spaces) that our Cisco gear doesn’t > support very well and we’re investigating alternative solutions for those > areas. We met briefly with Meru and the technology looks interesting, but > I’m curious to hear if it lives up to the hype. > > > > Thanks, > > > > John McMillan > > University of South Alabama > > Computer Services Center > ********** Participation and subscription information for this EDUCAUSE > Constituent Group discussion list can be found at > http://www.educause.edu/groups/. > > -- Jason E. Murray [email protected] http://www.zweck.net/ ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.
