For a point of use/stability We currently have 18 controllers with approx 3,000 APs and over 20,000 simultaneous-client count. (we are migrating from MC5000 to MC4200 so have a split of both right now with some very lightly loaded on AP count) Two of our controllers have gone over 3,000 simultaneous users each. One reported 4,000 but I am not sure I believe the numbers
------------------------ Walter Reynolds Principal Systems Security Development Engineer Information and Technology Services University of Michigan (734) 615-9438 On Tue, Sep 24, 2013 at 5:31 PM, Rotman, David <[email protected]>wrote: > I'm surprised to hear about reports of instability issues. We have 3 Meru > controllers handling a total of 550 Meru access points. Our > simultaneous-client count averages around 2,000 and often goes over 2,700. > We have not had stability problems. > > > > > > David Rotman, Ph.D. > Associate Vice President for Technology > Chief Information Officer > Cedarville University > 251 N. Main Street > Cedarville, OH 45314 > [email protected] > voice 937-766-7905 > fax 937-766-8819 > > > > On Tue, Sep 24, 2013 at 12:10 PM, Walter Reynolds <[email protected]> wrote: > >> A lot of problems (controller and AP) really do revolve around capacity. >> The more users using the system as a whole, the less stable it is. >> >> >> ------------------------ >> Walter Reynolds >> Principal Systems Security Development Engineer >> Information and Technology Services >> University of Michigan >> (734) 615-9438 >> >> >> On Tue, Sep 24, 2013 at 11:50 AM, John McMillan < >> [email protected]> wrote: >> >>> Thanks everyone for the response. Stability and support issues seem very >>> common, but there are some who are happy overall with the product. I was >>> really hoping to hear how great they were, as some of the things their >>> product promises could resolve some of our nagging issues. >>> >>> >>> >>> >>> >>> *From:* The EDUCAUSE Wireless Issues Constituent Group Listserv [mailto: >>> [email protected]] *On Behalf Of *Randy Ethridge >>> *Sent:* Tuesday, September 24, 2013 7:53 AM >>> *To:* [email protected] >>> >>> *Subject:* Re: [WIRELESS-LAN] Experience with Meru >>> >>> >>> >>> We have Meru in our dorms. We had no issues for the first year and a >>> half where we only had a single type of AP. We added wireless to more >>> dorms using another model of AP and now the controller has bounced twice >>> without explanation from Meru TAC. I agree that we are seeing a better >>> effort put forth in keeping us up to date and support was quick to respond >>> (even if we had to request the 'unknown' issue be pushed up the ladder). >>> From what I've heard from other Meru customers mixing AP models can result >>> in issues. >>> >>> >>> >>> Randy Ethridge >>> Network Engineer V >>> Information Services >>> Eastern Illinois University >>> [email protected] >>> >>> Office Ph. 217-581-7640 >>> >>> >>> >>> Proud to say "I am EIU" >>> >>> >>> >>> EIU THINKS GREEN: Before printing this e-mail think if it is necessary >>> >>> >>> ------------------------------ >>> >>> *From: *"Walter Reynolds" <[email protected]> >>> *To: *[email protected] >>> *Sent: *Tuesday, September 24, 2013 7:25:26 AM >>> *Subject: *Re: [WIRELESS-LAN] Experience with Meru >>> >>> >>> >>> I will second the bumpy ride. While I can not say we specifically had >>> problems in dense areas, I think overall stability of controller/AP/Radio's >>> is still problematic. >>> >>> >>> >>> They have made changes and are trying to fix things, but it is a slow go. >>> >>> >>> >>> >>> ------------------------ >>> >>> Walter Reynolds >>> >>> Principal Systems Security Development Engineer >>> Information and Technology Services >>> University of Michigan >>> (734) 615-9438 >>> >>> >>> >>> >>> >>> On Mon, Sep 23, 2013 at 12:14 PM, Gonzalo Cervantes < >>> [email protected]> wrote: >>> >>> Hi John, >>> >>> Barnard College has been a Meru shop since 2007. I came on board two >>> years ago and it has been a bumpy ride. We often had controller reboots >>> (sometimes twice in a 24 hour period) and getting answers of the root cause >>> took a long time (if ever found). We have a couple of event rooms that have >>> a high density deployment and have not heard of any issues there. I wish I >>> had some metrics (head bowed in shame and frustration) for you but their >>> reporting tool is not good. I opted not to renew and hold back on trying to >>> do a POC for their latest EzRF Network Manager (reporting tool). >>> >>> >>> >>> They are going back to their secret sauce, virtual cell (for clean hand >>> off between APs), which was neglected because they had to turn their focus >>> on stabilizing their System Director OS and AP hardware. The new APs have a >>> new chip set with new features but we don't have those on our campus. It >>> seems that this will not be a problem for you but if you have two different >>> AP models with the two different chip sets, they will ask you to completely >>> isolate them and create new ESS profiles for them. >>> >>> >>> >>> Their support is average but improving. For what its worth, in the last >>> year they have also gone through some organizational changes at the top. I >>> have seen some significant outreach to us since. >>> >>> >>> >>> If you have some specific questions feel free to email me. >>> >>> >>> >>> Thanks, >>> >>> >>> Gonzalo >>> >>> >>> >>> --- >>> >>> Gonzalo Cervantes >>> >>> Associate Director Network Services >>> >>> >>> >>> Barnard College, Columbia University >>> >>> [email protected] >>> >>> 212-854-8795 >>> >>> barnard.edu/bcit >>> >>> >>> >>> >>> >>> On Wed, Sep 18, 2013 at 12:30 PM, John McMillan < >>> [email protected]> wrote: >>> >>> Hello all, >>> >>> >>> >>> Has anyone here worked with Meru Networks gear? We’ve got some client >>> density issues (primarily in auditorium spaces) that our Cisco gear doesn’t >>> support very well and we’re investigating alternative solutions for those >>> areas. We met briefly with Meru and the technology looks interesting, but >>> I’m curious to hear if it lives up to the hype. >>> >>> >>> >>> Thanks, >>> >>> >>> >>> John McMillan >>> >>> University of South Alabama >>> >>> Computer Services Center >>> >>> ********** Participation and subscription information for this EDUCAUSE >>> Constituent Group discussion list can be found at >>> http://www.educause.edu/groups/. >>> >>> >>> >>> >>> >>> ********** Participation and subscription information for this EDUCAUSE >>> Constituent Group discussion list can be found at >>> http://www.educause.edu/groups/. >>> >>> >>> >>> >>> >>> ********** Participation and subscription information for this EDUCAUSE >>> Constituent Group discussion list can be found at >>> http://www.educause.edu/groups/. >>> >>> >>> >>> >>> >>> ********** Participation and subscription information for this EDUCAUSE >>> Constituent Group discussion list can be found at >>> http://www.educause.edu/groups/. >>> ********** Participation and subscription information for this EDUCAUSE >>> Constituent Group discussion list can be found at >>> http://www.educause.edu/groups/. >>> >>> >> ********** Participation and subscription information for this EDUCAUSE >> Constituent Group discussion list can be found at >> http://www.educause.edu/groups/. >> >> > ********** Participation and subscription information for this EDUCAUSE > Constituent Group discussion list can be found at > http://www.educause.edu/groups/. > > ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.
