Tim and Danny, thanks for the responses:
The SSID's for these are on an Open SSID that has a NAC backend, so
802.1x isn't actually involved in the connection process. The NAC
watches for the MAC address and puts them in the appropriate VLAN.
We've verified the NAC is working properly, as it's working for all
other devices.
We do encourage them to plug in their gaming devices, for the sake of
latency and experience for the end user, but there's still some who
prefer wireless.
On 9/1/2016 9:46 AM, Danny Eaton wrote:
This leads me to ask - doesn't the Xbox and PS4 have wired ports? Why put all that
refresh rate traffic on wireless? Why not "strongly suggest" they connect it
to a wired port, leaving wireless for truly mobile devices (laptops, Macbook Air, phones,
pads, etc.)? If it has a permanent power brick, plug it in.
-----Original Message-----
From: The EDUCAUSE Wireless Issues Constituent Group Listserv
[mailto:[email protected]] On Behalf Of Tim Tyler
Sent: Thursday, September 01, 2016 9:24 AM
To: [email protected]
Subject: Re: [WIRELESS-LAN] Playstation 4 (PS4) Not Connecting to Wireless
Brandon,
Many games and other devices don’t support 802.1x in case that was the
network they were trying to connect to. We created an SSID that allows for
mac address authentication. We allow student to register the mac address of
their non 802.1x complaint devices and connect to our SSID that supports mac
addresses (open network). We have no problems that I am aware of with PS4
stations.
Note: We use Aruba with Clearpass.
Tim
-----Original Message-----
From: The EDUCAUSE Wireless Issues Constituent Group Listserv
[mailto:[email protected]] On Behalf Of Brandon Dixon
Sent: Thursday, September 01, 2016 8:42 AM
To: [email protected]
Subject: [WIRELESS-LAN] Playstation 4 (PS4) Not Connecting to Wireless
We have been seeing issues where PS4's on campus will not connect to our
Aerohive wireless devices properly. Other devices such as Xbox One are working
fine, it seems to be isolated to PS4 devices. We are beginning to wonder if
this is an issue with Enterprise wireless AP's and I was curious, before we
spend more time digging, if others are experiencing issues with
PS4 on their campus. (Apologies for the shoddy image quality)
--
Brandon Dixon
Network Engineer
Information Systems
Murray State University
Phone: (270) 809-3694
Fax: (270) 809-3465
MSU Information Systems staff will never ask for your password or other
confidential information via email.
**********
Participation and subscription information for this EDUCAUSE Constituent Group
discussion list can be found at http://www.educause.edu/groups/.
**********
Participation and subscription information for this EDUCAUSE Constituent Group
discussion list can be found at http://www.educause.edu/groups/.
!DSPAM:911,57c83a1e173631581911841!
**********
Participation and subscription information for this EDUCAUSE Constituent Group
discussion list can be found at http://www.educause.edu/groups/.
--
Brandon Dixon
Network Engineer
Information Systems
Murray State University
Phone: (270) 809-3694
Fax: (270) 809-3465
MSU Information Systems staff will never ask for your password or other
confidential information via email.
**********
Participation and subscription information for this EDUCAUSE Constituent Group
discussion list can be found at http://www.educause.edu/groups/.
