Andy, The Aruba Solutions Exchange (login required) has many RF configurations for different situations.
See https://ase.arubanetworks.com/solutions/id/75 Bruce Osborne Wireless Engineer IT Network Operations - Wireless (434) 592-4229 LIBERTY UNIVERSITY Training Champions for Christ since 1971 From: Voelker, Andy [mailto:[email protected]] Sent: Monday, September 5, 2016 9:14 AM Subject: Re: Playstation 4 (PS4) Not Connecting to Wireless Hi Mike. We do Aruba wireless, so I can’t speak to the Cisco end. I ended up putting the radios in the building into a high density profile that I created that lowers the 2.4 output to 9db. That got more radios off air monitor mode and spread the 2.4 signal out more evenly, but the AP’s (for now) are still in the hallway, so the signal he reaches the student isn’t fantastic. I made some exceptions here and there, but the Aruba algorithm doesn’t make it easy. It just assumes it is way smarter than you. ☺ At Davidson, we have a DavidsonDevice network that is a WPA2-PSK. Our community has to request the password from us and we collect MAC addresses (though we don’t do anything with them other than record since we got rid of Bradford). Most PS4’s are running well, though I have activated some ports for the ones that weren’t. Andy Voelker Network Technician/Wireless LAN Manager Davidson College From: The EDUCAUSE Wireless Issues Constituent Group Listserv [mailto:[email protected]] On Behalf Of Mike Atkins Sent: Friday, September 2, 2016 7:08 AM To: [email protected]<mailto:[email protected]> Subject: Re: [WIRELESS-LAN] Playstation 4 (PS4) Not Connecting to Wireless Interesting observation Andy. This closely fits a similar situation where we have a new building with Cisco 2802’s running and the XOR radio is automatically disabling 2.4Ghz on several APs in a graduate student space. While the APs see neighbor APs at ~50db the clients see the ssid @ ~60db in the 2.4Ghz, but are not able to connect. Manually turning on a 2.4Ghz radio from monitor to client service enables the clients to connect. One specific device was 2.4Ghz only which pushed to manual adjustments. If anyone knows the formula for XOR radio decision it would be very helpful for our understanding of the process. We have PS4’s on campus but they typically connect to our guest network with no auth. (rate limit 8M/2M) Our help desk encourages students to use a wired connection for game consoles, especially Xbox if they need public IP address. Students can self-register devices for the wired network (Cisco Clean Access.) We often joke about it being cheaper to have a box of USB-Ethernet adapters to hand out instead of spending hours of troubleshooting one wifi device…… but seriously. Mike Atkins Network Engineer Office of Information Technology University of Notre Dame From: The EDUCAUSE Wireless Issues Constituent Group Listserv [mailto:[email protected]<mailto:[email protected]>] On Behalf Of Voelker, Andy Sent: Thursday, September 01, 2016 10:34 PM To: [email protected]<mailto:[email protected]> Subject: Re: [WIRELESS-LAN] Playstation 4 (PS4) Not Connecting to Wireless We have had a few reports of PS4 problems, but as far as I can tell they are mostly because PS4's only have a 2.4GHz radio. Often the AP near them has gone into air monitor mode from too much 2.4 in the air, and the antenna on the PS4 isn't that fantastic. Plus, many students shove it in a cabinet under a TV, and that blocks even more signal. Lately I've been just activating a port for them, but I'll look into it further when I have time. Andy Voelker Davidson College ________________________________ From: The EDUCAUSE Wireless Issues Constituent Group Listserv <[email protected]<mailto:[email protected]>> on behalf of Brandon Dixon <[email protected]<mailto:[email protected]>> Sent: Thursday, September 1, 2016 2:18:41 PM To: [email protected]<mailto:[email protected]> Subject: Re: [WIRELESS-LAN] Playstation 4 (PS4) Not Connecting to Wireless Tim and Danny, thanks for the responses: The SSID's for these are on an Open SSID that has a NAC backend, so 802.1x isn't actually involved in the connection process. The NAC watches for the MAC address and puts them in the appropriate VLAN. We've verified the NAC is working properly, as it's working for all other devices. We do encourage them to plug in their gaming devices, for the sake of latency and experience for the end user, but there's still some who prefer wireless. On 9/1/2016 9:46 AM, Danny Eaton wrote: > This leads me to ask - doesn't the Xbox and PS4 have wired ports? Why put > all that refresh rate traffic on wireless? Why not "strongly suggest" they > connect it to a wired port, leaving wireless for truly mobile devices > (laptops, Macbook Air, phones, pads, etc.)? If it has a permanent power > brick, plug it in. > > -----Original Message----- > From: The EDUCAUSE Wireless Issues Constituent Group Listserv > [mailto:[email protected]] On Behalf Of Tim Tyler > Sent: Thursday, September 01, 2016 9:24 AM > To: > [email protected]<mailto:[email protected]> > Subject: Re: [WIRELESS-LAN] Playstation 4 (PS4) Not Connecting to Wireless > > Brandon, > Many games and other devices don’t support 802.1x in case that was the > network they were trying to connect to. We created an SSID that allows for > mac address authentication. We allow student to register the mac address of > their non 802.1x complaint devices and connect to our SSID that supports mac > addresses (open network). We have no problems that I am aware of with PS4 > stations. > Note: We use Aruba with Clearpass. > Tim > > -----Original Message----- > From: The EDUCAUSE Wireless Issues Constituent Group Listserv > [mailto:[email protected]] On Behalf Of Brandon Dixon > Sent: Thursday, September 01, 2016 8:42 AM > To: > [email protected]<mailto:[email protected]> > Subject: [WIRELESS-LAN] Playstation 4 (PS4) Not Connecting to Wireless > > We have been seeing issues where PS4's on campus will not connect to our > Aerohive wireless devices properly. Other devices such as Xbox One are > working fine, it seems to be isolated to PS4 devices. We are beginning to > wonder if this is an issue with Enterprise wireless AP's and I was curious, > before we spend more time digging, if others are experiencing issues with > PS4 on their campus. (Apologies for the shoddy image quality) > > > -- > Brandon Dixon > Network Engineer > Information Systems > Murray State University > Phone: (270) 809-3694 > Fax: (270) 809-3465 > > > > MSU Information Systems staff will never ask for your password or other > confidential information via email. > > > ********** > Participation and subscription information for this EDUCAUSE Constituent > Group discussion list can be found at http://www.educause.edu/groups/. > > ********** > Participation and subscription information for this EDUCAUSE Constituent > Group discussion list can be found at http://www.educause.edu/groups/. > > !DSPAM:911,57c83a1e173631581911841! > > ********** > Participation and subscription information for this EDUCAUSE Constituent > Group discussion list can be found at http://www.educause.edu/groups/. -- Brandon Dixon Network Engineer Information Systems Murray State University Phone: (270) 809-3694 Fax: (270) 809-3465 MSU Information Systems staff will never ask for your password or other confidential information via email. ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/. ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/. ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/. ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/. ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.
