Our identity group typically manages the eduroam configuration. I was recently added to troubleshoot some very specific issues. Things I found useful are/were access to eduroam radius logs, realm testing tool, reports going back to January 2018, and a dashboard that has data going back to 2012. I do not think there is read only access but it might be worth inquiring with your admin if you do any sort of regular radius troubleshooting. (remote for your users or locally for guests) I see a timeouts (frequent no response even though packet captures show our server responded) and on our six month eduroam success rate is 69.7% I am still in the process of troubleshooting but the information is very helpful. E-mail me off list and I’ll send you our reports if you want to compare sites.
*Mike Atkins * Network Engineer Office of Information Technology University of Notre Dame *From:* The EDUCAUSE Wireless Issues Constituent Group Listserv [mailto: [email protected]] *On Behalf Of *Patrick McEvilly *Sent:* Friday, July 06, 2018 8:08 AM *To:* [email protected] *Subject:* Re: [WIRELESS-LAN] Your eduroam semi-annual report As the admin contact I was getting them but asked if we could add some internal mailing lists. In your eduroam profile they have added a “report contact” option which is working well. Patrick *From: *The EDUCAUSE Wireless Issues Constituent Group Listserv < [email protected]> on behalf of "Watters, John" < [email protected]> *Reply-To: *The EDUCAUSE Wireless Issues Constituent Group Listserv < [email protected]> *Date: *Friday, July 6, 2018 at 8:01 AM *To: *"[email protected]" < [email protected]> *Subject: *Re: [WIRELESS-LAN] Your eduroam semi-annual report *Resent-From: *Patrick McEvilly <[email protected]> What person at a school receives them? I want to see ours. Thanks. Sent from my iPhone On Jul 6, 2018, at 6:40 AM, Philippe Hanset < [email protected]> wrote: Yahya, These reports are provided to all IdPs and SPs in the US. ANYROAM, the operator of eduroam on behalf of Internet2 has built those reports based on the US top level RADIUS logs. Philippe Philippe Hanset, CEO ANYROAM LLC www.anyroam.net <https://urldefense.proofpoint.com/v2/url?u=http-3A__www.anyroam.net&d=DwMGaQ&c=WO-RGvefibhHBZq3fL85hQ&r=NEt1bAdOCtalVd4Ws0dvlC8LeF95Hl1p6yYgtTh8luM&m=PXBR2nrMAcW7e0QP6NFQUP_IE0Xafm5WM3RjJzkZd3U&s=XSVDB6hUKN7nYCKHPRaOeBwzf5x7sKWBSgkqwF8O2yA&e=> www.eduroam.us <https://urldefense.proofpoint.com/v2/url?u=http-3A__www.eduroam.us&d=DwMGaQ&c=WO-RGvefibhHBZq3fL85hQ&r=NEt1bAdOCtalVd4Ws0dvlC8LeF95Hl1p6yYgtTh8luM&m=PXBR2nrMAcW7e0QP6NFQUP_IE0Xafm5WM3RjJzkZd3U&s=nBExgSVb3S72y2W1z9jcHvCQu1bWmus2HEI8f-6ee_M&e=> On Jul 6, 2018, at 6:17 AM, Yahya M. Jaber <[email protected]> wrote: Is this only for Idp’s who has it as primary network? Eduroam is a secondary one for us here. Best Regards, *Yahya Jaber* Sr. Wireless Engineer IT Network & Communications – Engineering Email [email protected] Office +966 (0) 12 8081237 Mobile +966 (0) 558697555 *From:* The EDUCAUSE Wireless Issues Constituent Group Listserv [ mailto:[email protected] <[email protected]>] *On Behalf Of *Turner, Ryan H *Sent:* Friday, July 6, 2018 4:03 AM *To:* [email protected] *Subject:* [WIRELESS-LAN] Fwd: Your eduroam semi-annual report All: We have run eduroam as our primary SSID for several years. For those institutions that do not, but wonder what it might look like for those that do, I’ve included our semi annual report. Ryan Turner Senior Manager of Networking, ITS The University of North Carolina at Chapel Hill +1 919 274 7926 Mobile +1 919 445 0113 Office Begin forwarded message: ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/discuss <https://urldefense.proofpoint.com/v2/url?u=http-3A__www.educause.edu_discuss&d=DwMGaQ&c=WO-RGvefibhHBZq3fL85hQ&r=NEt1bAdOCtalVd4Ws0dvlC8LeF95Hl1p6yYgtTh8luM&m=PXBR2nrMAcW7e0QP6NFQUP_IE0Xafm5WM3RjJzkZd3U&s=KgccghEwWcmyoYQF9PJhISDZh12GnlsSwyjUCpC69Rw&e=>. ------------------------------ This message and its contents including attachments are intended solely for the original recipient. If you are not the intended recipient or have received this message in error, please notify me immediately and delete this message from your computer system. Any unauthorized use or distribution is prohibited. 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