Philippe, I like the reports, but as people have pointed out the errors are concerning. It might be good to quantify the errors to unique macs instead of just failures. You have unique users authenticated and then authenticated percentage. But is that the percentage of total request vs total failures or unique macs that have succeeded vs unique mac that have failed? If our guess is correct, the failure percentage will be high (ours is around 20% for our users and 30% for guest) for total request vs failures, but should be relatively low for total unique request vs unique failures. Maybe that would be a stat worth adding?
From: The EDUCAUSE Wireless Issues Constituent Group Listserv <WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU> On Behalf Of Philippe Hanset Sent: Friday, July 6, 2018 11:34 AM To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU Subject: Re: [WIRELESS-LAN] Your eduroam semi-annual report All, When we designed the reports we had two main goals in mind: 1) Quantitative data (how many, and where), both as SP and IDP 2) Qualitative data (is my service ok), both as IDP and SP Many of you like the reports and also many have asked to have comparisons with other schools especially for “rejects”. We cannot reveal other schools’ data without their consent, but I have asked Stephanie(our data specialist) to work on graphs showing the distribution of errors (eg: 7 schools are at 0% success rate, 10 at 10%, etc…) also integrating into the stats the size of schools. She will be brainstorming some of this in the coming weeks and post it on the eduroam.us<http://eduroam.us> website Just looking roughly at data as an IDP and SP you should be around 60+ % Bear in mind that you cannot control poorly configured users coming to your campus as an SP. As an IDP you can definitely check your stats and optimize your user’s configuration (to a point!). In summary as an SP you have very little control, as an IDP you have a lot more! Philippe Philippe Hanset, CEO www.anyroam.net<http://www.anyroam.net> www.eduroam.us<http://www.eduroam.us> +1 (865) 236-0770 GPG key id: 0xF2636F9C On Jul 6, 2018, at 11:00 AM, Mike Atkins <matk...@nd.edu<mailto:matk...@nd.edu>> wrote: Our identity group typically manages the eduroam configuration. I was recently added to troubleshoot some very specific issues. Things I found useful are/were access to eduroam radius logs, realm testing tool, reports going back to January 2018, and a dashboard that has data going back to 2012. I do not think there is read only access but it might be worth inquiring with your admin if you do any sort of regular radius troubleshooting. (remote for your users or locally for guests) I see a timeouts (frequent no response even though packet captures show our server responded) and on our six month eduroam success rate is 69.7% I am still in the process of troubleshooting but the information is very helpful. E-mail me off list and I’ll send you our reports if you want to compare sites. Mike Atkins Network Engineer Office of Information Technology University of Notre Dame From: The EDUCAUSE Wireless Issues Constituent Group Listserv [mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>] On Behalf Of Patrick McEvilly Sent: Friday, July 06, 2018 8:08 AM To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU> Subject: Re: [WIRELESS-LAN] Your eduroam semi-annual report As the admin contact I was getting them but asked if we could add some internal mailing lists. In your eduroam profile they have added a “report contact” option which is working well. Patrick From: The EDUCAUSE Wireless Issues Constituent Group Listserv <WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>> on behalf of "Watters, John" <john.watt...@ua.edu<mailto:john.watt...@ua.edu>> Reply-To: The EDUCAUSE Wireless Issues Constituent Group Listserv <WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>> Date: Friday, July 6, 2018 at 8:01 AM To: "WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>" <WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>> Subject: Re: [WIRELESS-LAN] Your eduroam semi-annual report Resent-From: Patrick McEvilly <patrick_mcevi...@harvard.edu<mailto:patrick_mcevi...@harvard.edu>> What person at a school receives them? I want to see ours. Thanks. Sent from my iPhone On Jul 6, 2018, at 6:40 AM, Philippe Hanset <0000005cd62f91b7-dmarc-requ...@listserv.educause.edu<mailto:0000005cd62f91b7-dmarc-requ...@listserv.educause.edu>> wrote: Yahya, These reports are provided to all IdPs and SPs in the US. ANYROAM, the operator of eduroam on behalf of Internet2 has built those reports based on the US top level RADIUS logs. Philippe Philippe Hanset, CEO ANYROAM LLC www.anyroam.net<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.anyroam.net&d=DwMGaQ&c=WO-RGvefibhHBZq3fL85hQ&r=NEt1bAdOCtalVd4Ws0dvlC8LeF95Hl1p6yYgtTh8luM&m=PXBR2nrMAcW7e0QP6NFQUP_IE0Xafm5WM3RjJzkZd3U&s=XSVDB6hUKN7nYCKHPRaOeBwzf5x7sKWBSgkqwF8O2yA&e=> www.eduroam.us<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.eduroam.us&d=DwMGaQ&c=WO-RGvefibhHBZq3fL85hQ&r=NEt1bAdOCtalVd4Ws0dvlC8LeF95Hl1p6yYgtTh8luM&m=PXBR2nrMAcW7e0QP6NFQUP_IE0Xafm5WM3RjJzkZd3U&s=nBExgSVb3S72y2W1z9jcHvCQu1bWmus2HEI8f-6ee_M&e=> On Jul 6, 2018, at 6:17 AM, Yahya M. Jaber <yahya.ja...@kaust.edu.sa<mailto:yahya.ja...@kaust.edu.sa>> wrote: Is this only for Idp’s who has it as primary network? Eduroam is a secondary one for us here. Best Regards, Yahya Jaber Sr. Wireless Engineer IT Network & Communications – Engineering Email yahya.ja...@kaust.edu.sa<mailto:yahya.ja...@kaust.edu.sa> Office +966 (0) 12 8081237 Mobile +966 (0) 558697555 From: The EDUCAUSE Wireless Issues Constituent Group Listserv [mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of Turner, Ryan H Sent: Friday, July 6, 2018 4:03 AM To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU> Subject: [WIRELESS-LAN] Fwd: Your eduroam semi-annual report All: We have run eduroam as our primary SSID for several years. For those institutions that do not, but wonder what it might look like for those that do, I’ve included our semi annual report. Ryan Turner Senior Manager of Networking, ITS The University of North Carolina at Chapel Hill +1 919 274 7926 Mobile +1 919 445 0113 Office Begin forwarded message: ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/discuss<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.educause.edu_discuss&d=DwMGaQ&c=WO-RGvefibhHBZq3fL85hQ&r=NEt1bAdOCtalVd4Ws0dvlC8LeF95Hl1p6yYgtTh8luM&m=PXBR2nrMAcW7e0QP6NFQUP_IE0Xafm5WM3RjJzkZd3U&s=KgccghEwWcmyoYQF9PJhISDZh12GnlsSwyjUCpC69Rw&e=>. ________________________________ This message and its contents including attachments are intended solely for the original recipient. If you are not the intended recipient or have received this message in error, please notify me immediately and delete this message from your computer system. Any unauthorized use or distribution is prohibited. Please consider the environment before printing this email. ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/discuss<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.educause.edu_discuss&d=DwMGaQ&c=WO-RGvefibhHBZq3fL85hQ&r=NEt1bAdOCtalVd4Ws0dvlC8LeF95Hl1p6yYgtTh8luM&m=PXBR2nrMAcW7e0QP6NFQUP_IE0Xafm5WM3RjJzkZd3U&s=KgccghEwWcmyoYQF9PJhISDZh12GnlsSwyjUCpC69Rw&e=>. ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/discuss<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.educause.edu_discuss&d=DwMGaQ&c=WO-RGvefibhHBZq3fL85hQ&r=NEt1bAdOCtalVd4Ws0dvlC8LeF95Hl1p6yYgtTh8luM&m=PXBR2nrMAcW7e0QP6NFQUP_IE0Xafm5WM3RjJzkZd3U&s=KgccghEwWcmyoYQF9PJhISDZh12GnlsSwyjUCpC69Rw&e=>. ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/discuss<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.educause.edu_discuss&d=DwMGaQ&c=WO-RGvefibhHBZq3fL85hQ&r=NEt1bAdOCtalVd4Ws0dvlC8LeF95Hl1p6yYgtTh8luM&m=PXBR2nrMAcW7e0QP6NFQUP_IE0Xafm5WM3RjJzkZd3U&s=KgccghEwWcmyoYQF9PJhISDZh12GnlsSwyjUCpC69Rw&e=>. ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/discuss. ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/discuss. ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/discuss. ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/discuss.
