Ok, Stephanie is already on it  :)

As a last request, please update your Contact Info at www.eduroam.us 
<http://www.eduroam.us/>. Our main task this last week has been
to chase many of the eduroam peers and beg them to update their info (soooo 
many bounced email addresses)

Thanks,

Philippe




> On Jul 6, 2018, at 12:24 PM, Philippe Hanset 
> <0000005cd62f91b7-dmarc-requ...@listserv.educause.edu> wrote:
> 
> Jerry,
> 
> Thanks for the feedback. 
> We have been digesting these reports for about a year now and rejects per MAC 
> was on our agenda.
> 
> We had two issues with that one: 
> -Storing failed authentications is really overwhelming for our Top Level 
> Servers (we might have storage issues .. there is a lot of nasty stuff in 
> those failed attempts :)
> -Calling-Station-ID (MAC address) is not always reliable…some of you don't 
> send it, and some have different formats for the same MAC address (if you 
> have two Wi-Fi vendors on campus)
> 
> But, with all the feedback we will look into it again.
> 
> As a request to all of you, please make sure that you send Calling-Station-ID 
> (it is actually required).
> 
> Thanks,
> 
> Philippe
> 
> 
> Philippe Hanset, CEO
> 
>> On Jul 6, 2018, at 11:47 AM, Bucklaew, Jerry <j...@buffalo.edu 
>> <mailto:j...@buffalo.edu>> wrote:
>> 
>> Philippe,
>>  
>>    I like the reports, but as people have pointed out the errors are 
>> concerning.  It might be good to quantify the errors to unique macs instead 
>> of just failures.  You have unique users authenticated and then 
>> authenticated percentage.  But is that the percentage of total request vs 
>> total failures or unique macs that have succeeded vs unique mac that have 
>> failed?  If our guess is correct, the failure percentage will be high (ours 
>> is around 20% for our users and 30% for guest)  for total request vs 
>> failures, but should be relatively low for total unique request vs unique 
>> failures.  Maybe that would be a stat worth adding?
>>  
>>  
>>  
>> From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
>> <WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU 
>> <mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>> On Behalf Of Philippe Hanset
>> Sent: Friday, July 6, 2018 11:34 AM
>> To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU 
>> <mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>
>> Subject: Re: [WIRELESS-LAN] Your eduroam semi-annual report
>>  
>> All,
>>  
>> When we designed the reports we had two main goals in mind:
>> 1)  Quantitative data (how many, and where), both as SP and IDP
>> 2) Qualitative data (is my service ok), both as IDP and SP
>>  
>> Many of you like the reports and also many have asked to have comparisons 
>> with other schools especially for “rejects”.
>>  
>> We cannot reveal other schools’ data without their consent,
>> but I have asked Stephanie(our data specialist) to work on graphs showing 
>> the distribution of errors (eg: 7 schools are at 0% success rate, 10 at 10%, 
>> etc…) also integrating into the stats the size of schools.
>> She will be brainstorming some of this in the coming weeks  and post it on 
>> the eduroam.us <http://eduroam.us/> website
>>  
>> Just looking roughly at data as an IDP and SP you should be around 60+ % 
>> Bear in mind that you cannot control poorly configured users coming to your 
>> campus as an SP.
>> As an IDP you can definitely check your stats and optimize your user’s 
>> configuration (to a point!).
>>  
>> In summary as an SP you have very little control, as an IDP you have a lot 
>> more!
>>  
>> Philippe
>>  
>> Philippe Hanset, CEO
>> www.anyroam.net <http://www.anyroam.net/>
>> www.eduroam.us <http://www.eduroam.us/>
>> +1 (865) 236-0770
>> 
>> GPG key id: 0xF2636F9C
>> 
>> 
>> 
>> 
>> 
>> 
>> 
>> On Jul 6, 2018, at 11:00 AM, Mike Atkins <matk...@nd.edu 
>> <mailto:matk...@nd.edu>> wrote:
>>  
>> Our identity group typically manages the eduroam configuration.  I was 
>> recently added to troubleshoot some very specific issues.  Things I found 
>> useful are/were access to eduroam radius logs, realm testing tool, reports 
>> going back to January 2018, and a dashboard that has data going back to 
>> 2012.  I do not think there is read only access but it might be worth 
>> inquiring with your admin if you do any sort of regular radius 
>> troubleshooting.  (remote for your users or locally for guests)  I see a 
>> timeouts (frequent no response even though packet captures show our server 
>> responded) and on our six month eduroam success rate is 69.7%  I am still in 
>> the process of troubleshooting but the information is very helpful.  E-mail 
>> me off list and I’ll send you our reports if you want to compare sites.
>>  
>>  
>>  
>>  
>>  
>> Mike Atkins 
>> Network Engineer
>> Office of Information Technology
>> University of Notre Dame
>>  
>> From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
>> [mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU 
>> <mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>] On Behalf Of Patrick McEvilly
>> Sent: Friday, July 06, 2018 8:08 AM
>> To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU 
>> <mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>
>> Subject: Re: [WIRELESS-LAN] Your eduroam semi-annual report
>>  
>> As the admin contact I was getting them but asked if we could add some 
>> internal mailing lists.  In your eduroam profile they have added a “report 
>> contact” option which is working well.
>>  
>> Patrick
>>  
>>  
>> From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
>> <WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU 
>> <mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>> on behalf of "Watters, John" 
>> <john.watt...@ua.edu <mailto:john.watt...@ua.edu>>
>> Reply-To: The EDUCAUSE Wireless Issues Constituent Group Listserv 
>> <WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU 
>> <mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>>
>> Date: Friday, July 6, 2018 at 8:01 AM
>> To: "WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU 
>> <mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>" 
>> <WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU 
>> <mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>>
>> Subject: Re: [WIRELESS-LAN] Your eduroam semi-annual report
>> Resent-From: Patrick McEvilly <patrick_mcevi...@harvard.edu 
>> <mailto:patrick_mcevi...@harvard.edu>>
>>  
>> What person at a school receives them? I want to see ours. 
>>  
>> Thanks. 
>> 
>> Sent from my iPhone
>> 
>> On Jul 6, 2018, at 6:40 AM, Philippe Hanset 
>> <0000005cd62f91b7-dmarc-requ...@listserv.educause.edu 
>> <mailto:0000005cd62f91b7-dmarc-requ...@listserv.educause.edu>> wrote:
>> 
>> Yahya,
>>  
>> These reports are provided to all IdPs
>> and SPs in the US. ANYROAM, the operator of eduroam on behalf of Internet2 
>> has built those reports based on the US top level RADIUS logs. 
>>  
>> Philippe 
>> 
>> Philippe Hanset, CEO
>> ANYROAM LLC
>> www.anyroam.net 
>> <https://urldefense.proofpoint.com/v2/url?u=http-3A__www.anyroam.net&d=DwMGaQ&c=WO-RGvefibhHBZq3fL85hQ&r=NEt1bAdOCtalVd4Ws0dvlC8LeF95Hl1p6yYgtTh8luM&m=PXBR2nrMAcW7e0QP6NFQUP_IE0Xafm5WM3RjJzkZd3U&s=XSVDB6hUKN7nYCKHPRaOeBwzf5x7sKWBSgkqwF8O2yA&e=>
>> www.eduroam.us 
>> <https://urldefense.proofpoint.com/v2/url?u=http-3A__www.eduroam.us&d=DwMGaQ&c=WO-RGvefibhHBZq3fL85hQ&r=NEt1bAdOCtalVd4Ws0dvlC8LeF95Hl1p6yYgtTh8luM&m=PXBR2nrMAcW7e0QP6NFQUP_IE0Xafm5WM3RjJzkZd3U&s=nBExgSVb3S72y2W1z9jcHvCQu1bWmus2HEI8f-6ee_M&e=>
>> 
>> On Jul 6, 2018, at 6:17 AM, Yahya M. Jaber <yahya.ja...@kaust.edu.sa 
>> <mailto:yahya.ja...@kaust.edu.sa>> wrote:
>> 
>> Is this only for Idp’s who has it as primary network? Eduroam is a secondary 
>> one for us here.
>>  
>>  
>> Best Regards,
>>  
>> Yahya Jaber  
>> Sr. Wireless Engineer
>> IT Network & Communications – Engineering
>>  
>> Email yahya.ja...@kaust.edu.sa <mailto:yahya.ja...@kaust.edu.sa>
>> Office +966 (0) 12 8081237
>> Mobile +966 (0) 558697555
>>  
>> From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
>> [mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU 
>> <mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>] On Behalf Of Turner, Ryan H
>> Sent: Friday, July 6, 2018 4:03 AM
>> To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU 
>> <mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>
>> Subject: [WIRELESS-LAN] Fwd: Your eduroam semi-annual report
>>  
>> All:
>>  
>> We have run eduroam as our primary SSID for several years.  For those 
>> institutions that do not, but wonder what it might look like for those that 
>> do, I’ve included our semi annual report. 
>> 
>> Ryan Turner
>> Senior Manager of Networking, ITS
>> The University of North Carolina at Chapel Hill
>> +1 919 274 7926 Mobile
>> +1 919 445 0113 Office
>> 
>> Begin forwarded message:
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