i get 100meg for 1000.00 a month. Like i said bandwidth is not my problem. I have a personal 45meg link to my house. When i run www.toast.net/performance speed tests i chuckle. Hence why i dont care giving customers the bandwidth i give them. I do monitor it closely, more so to keep stress off my AP's. Damn kids and there P2P Programs. -- Thanks, Todd Lancaster Network Administrator AlwaysOn-Line LLC. http://www.alwayson-line.net
Quoting Blair Davis <[EMAIL PROTECTED]>: > > > > > > > Bandwidth on the availability side is not an issue. We buy bandwidth > > for about $20-25 per meg so that is not an issue and we have multiple > > provider fiber feeds to our NOC. > > > $25 per meg? I'm at $350 per 1.5 meg!!!!! > > > Unfortunately...customers are so sold on price and high speeds.... > > > > -B- > > > > > > > > Todd Lancaster wrote: > > > >> Well first off if my customers did a speed test and saw 256k My > >> phones would be > >> ringing off the hook. 159.00?? Thats insane too, but if your getting > >> more > >> power to you. On the other hand if i was you I would search for more > >> bandwidth > >> and a cost that doesnt bring your overhead up much. Then I would open > >> customers up to more bandwidth and for alot less price. My customers > >> are paying > >> 40.00 a month and seeing 3-4meg down and 1meg up or more. Yeah seems > >> cheap but > >> i have 100meg of internet bandwidth at a very affordable price and > >> With that > >> price customers are signing up left and right. Anyways should you let > >> him out > >> of the contract? I wouldnt thats what the contract is for, however i > >> would find > >> a way to bump him up alot more in bandwidth and drop the price and > >> then say ill > >> do this if you will renew with me plus with me your not a number your a > >> customer and if need be explain how with you if theres a issue you > >> will resolve > >> it quickly. Also mention when he calls you he talks with the owner > >> not some > >> highschool dipshit techie that doesnt know how to hardly turn on a > >> machine. =) Just put it in nicer words but thats the point you want > >> to make to him. Your > >> not just supplying him bandwidth your supplying him support that he > >> can depend > >> on also. Best of luck with that situation. > >> > >> > >> -- > >> Thanks, > >> Todd Lancaster > >> Network Administrator > >> AlwaysOn-Line LLC. > >> > >> > >> > >> > >> Quoting Bob Moldashel <[EMAIL PROTECTED]>: > >> > >> > >> > >>> OK...You have a customer that is paying $159 month for 256K service. No > >>> other service providers are available in the area except a full T1 for > >>> $599+ per month. 8 Months later cable modem shows up and offers > >>> $79/month for the first year for new sign ups with 3-4 Mb downloads. > >>> Your customer paying $159/month still has 10 months left on his > >>> contract > >>> and is looking to cancel saying the service is slow. > >>> > >>> What do you do? > >>> > >>> Do you let the customer out of his contract?? Do you enforce the > >>> contract and possibly loose the customer at the end of the contract? Do > >>> you match cable's price and speed? Do you try to give him a better > >>> package and risk him "jumping ship" anyways? > >>> > >>> I would love to hear everyone's ideas and input. > >>> > >>> -B- > >>> > >>> -- > >>> Bob Moldashel > >>> Lakeland Communications, Inc. > >>> Broadband Deployment Group > >>> 1350 Lincoln Avenue > >>> Holbrook, New York 11741 USA > >>> 800-479-9195 Toll Free US & Canada > >>> 631-585-5558 Fax > >>> 516-551-1131 Cell > >>> > >>> -- > >>> WISPA Wireless List: [email protected] > >>> > >>> Subscribe/Unsubscribe: > >>> http://lists.wispa.org/mailman/listinfo/wireless > >>> > >>> Archives: http://lists.wispa.org/pipermail/wireless/ > >>> > >>> > >> > >> > >> > >> ---------------------------------------------------------------- > >> > >> > > > > > -- > WISPA Wireless List: [email protected] > > Subscribe/Unsubscribe: > http://lists.wispa.org/mailman/listinfo/wireless > > Archives: http://lists.wispa.org/pipermail/wireless/ > ---------------------------------------------------------------- -- WISPA Wireless List: [email protected] Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
