I have no idea how the hell that post was posted 3 times.. I didnt do it.. anyways sorry bout that however it happened
-- Thanks, Todd Lancaster Network Administrator AlwaysOn-Line LLC. http://www.alwayson-line.net Quoting Todd Lancaster <[EMAIL PROTECTED]>: > i get 100meg for 1000.00 a month. Like i said bandwidth is not my problem. I > have a personal 45meg link to my house. When i run www.toast.net/performance > speed tests i chuckle. Hence why i dont care giving customers the bandwidth i > give them. I do monitor it closely, more so to keep stress off my AP's. Damn > kids and there P2P Programs. > -- > Thanks, > Todd Lancaster > Network Administrator > AlwaysOn-Line LLC. > http://www.alwayson-line.net > > > > Quoting Blair Davis <[EMAIL PROTECTED]>: > > > > > > > > > > > > > Bandwidth on the availability side is not an issue. We buy bandwidth > > > for about $20-25 per meg so that is not an issue and we have multiple > > > provider fiber feeds to our NOC. > > > > > $25 per meg? I'm at $350 per 1.5 meg!!!!! > > > > > Unfortunately...customers are so sold on price and high speeds.... > > > > > > -B- > > > > > > > > > > > > Todd Lancaster wrote: > > > > > >> Well first off if my customers did a speed test and saw 256k My > > >> phones would be > > >> ringing off the hook. 159.00?? Thats insane too, but if your getting > > >> more > > >> power to you. On the other hand if i was you I would search for more > > >> bandwidth > > >> and a cost that doesnt bring your overhead up much. Then I would open > > >> customers up to more bandwidth and for alot less price. My customers > > >> are paying > > >> 40.00 a month and seeing 3-4meg down and 1meg up or more. Yeah seems > > >> cheap but > > >> i have 100meg of internet bandwidth at a very affordable price and > > >> With that > > >> price customers are signing up left and right. Anyways should you let > > >> him out > > >> of the contract? I wouldnt thats what the contract is for, however i > > >> would find > > >> a way to bump him up alot more in bandwidth and drop the price and > > >> then say ill > > >> do this if you will renew with me plus with me your not a number your a > > >> customer and if need be explain how with you if theres a issue you > > >> will resolve > > >> it quickly. Also mention when he calls you he talks with the owner > > >> not some > > >> highschool dipshit techie that doesnt know how to hardly turn on a > > >> machine. =) Just put it in nicer words but thats the point you want > > >> to make to him. Your > > >> not just supplying him bandwidth your supplying him support that he > > >> can depend > > >> on also. Best of luck with that situation. > > >> > > >> > > >> -- > > >> Thanks, > > >> Todd Lancaster > > >> Network Administrator > > >> AlwaysOn-Line LLC. > > >> > > >> > > >> > > >> > > >> Quoting Bob Moldashel <[EMAIL PROTECTED]>: > > >> > > >> > > >> > > >>> OK...You have a customer that is paying $159 month for 256K service. No > > >>> other service providers are available in the area except a full T1 for > > >>> $599+ per month. 8 Months later cable modem shows up and offers > > >>> $79/month for the first year for new sign ups with 3-4 Mb downloads. > > >>> Your customer paying $159/month still has 10 months left on his > > >>> contract > > >>> and is looking to cancel saying the service is slow. > > >>> > > >>> What do you do? > > >>> > > >>> Do you let the customer out of his contract?? Do you enforce the > > >>> contract and possibly loose the customer at the end of the contract? Do > > >>> you match cable's price and speed? Do you try to give him a better > > >>> package and risk him "jumping ship" anyways? > > >>> > > >>> I would love to hear everyone's ideas and input. > > >>> > > >>> -B- > > >>> > > >>> -- > > >>> Bob Moldashel > > >>> Lakeland Communications, Inc. > > >>> Broadband Deployment Group > > >>> 1350 Lincoln Avenue > > >>> Holbrook, New York 11741 USA > > >>> 800-479-9195 Toll Free US & Canada > > >>> 631-585-5558 Fax > > >>> 516-551-1131 Cell > > >>> > > >>> -- > > >>> WISPA Wireless List: [email protected] > > >>> > > >>> Subscribe/Unsubscribe: > > >>> http://lists.wispa.org/mailman/listinfo/wireless > > >>> > > >>> Archives: http://lists.wispa.org/pipermail/wireless/ > > >>> > > >>> > > >> > > >> > > >> > > >> ---------------------------------------------------------------- > > >> > > >> > > > > > > > > -- > > WISPA Wireless List: [email protected] > > > > Subscribe/Unsubscribe: > > http://lists.wispa.org/mailman/listinfo/wireless > > > > Archives: http://lists.wispa.org/pipermail/wireless/ > > > > > ---------------------------------------------------------------- > -- > WISPA Wireless List: [email protected] > > Subscribe/Unsubscribe: > http://lists.wispa.org/mailman/listinfo/wireless > > Archives: http://lists.wispa.org/pipermail/wireless/ > ---------------------------------------------------------------- -- WISPA Wireless List: [email protected] Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
