I didn't exactly check it all off because I didn't know what to look for.  I looked through it and it looked fine.  The part that is my fault is I didn't know exactly what everything was I was ordering.  I called them up, said look at so and so's invoice and sent me the same thing.  It's fine the order got screwed up, because it happens.  The problem is when I bring it to their attention and NOTHING can be done about it.  Makes me sad :(

Rick Harnish wrote:

This is one reason distributors use packing slips.  Did you keep a copy of
it?  Did you check the merchandise off when it came in?  The burden of proof
will be on you and your due diligence.  If they have a packing slip that
says it was in the box then I would guess your out of luck if you didn't
notify them when the shipment arrived.  

We do a lot of business with WISP-Router and have always been very pleased
with the products and timeliness of order arrivals.


Rick Harnish
OnlyInternet Broadband & Wireless, Inc.
260-827-2482 Office
260-307-4000 Cell
260-918-4340 VoIP

-----Original Message-----
Behalf Of Brian Rohrbacher
Sent: Tuesday, January 24, 2006 2:09 PM
Subject: Re: [WISPA] wisp-router

Thanks Blair.
She was the one who I talked to.  I understand it was an old order, but 
I still didn't get it.  It was my first order too, so I have no history 
with them.
They must think I am trying to pull one over.  I keep my gear in three 
places.  Living room, basement, and garage.  The wisp-router stuff was 
all together.  Even so I searched every cardboard box on the property.  
I don't have it.  And I do recall only the one board from when I opened 
the box.

Blair Davis wrote:

I have been dealing with wisp-router/FEN for years.  Never had any 

Who are you talking to out there?  Call back and speak to Beverly... 
(I may have mis-spelled that)

She should get it fixed.

Brian Rohrbacher wrote:

Anyone ever have trouble with them.  FYI  They just informed me it is 
my fault they didn't ship me out what I paid for.
I've never done anything with Mikrotik.  I ordered what a friend told 
me to, I don't know what anything looks like,
I assumed when I looked in the box it was all there.  Well, I have 
Butch lined up an am ready to use it and...imagine that,
I'm missing parts.  Maybe I didn't call within the first 7 days.  Who 
gives a fart!  Be warned.  I just got screwed.
Credit card dispute to the rescue again.   Ahh, this just pisses me 
off.  I should get what I paid for. I don't lie.  I know I didn't get 
the part.  Speaking of not getting it.  Don't these people know the 
customer (ME) is always right? I can't get away with this crap with 
my subs, that's for sure.
Just so ya'll know, when I first called, the guy I talked to said it 
looked like it might not have been shipped.  They would look into is 
and call me back.
I was happy and thinking how I would post to the list and say how 
fast they helped me and solved my problem.  Nope.  Not today.  I
was promptly called back and blamed for their poor quality control.

Also, where can I order a RB564 Daughterboard to replace the one the 
"ups guy must have stole"?  Not wisp-router.  Need it overnight.



Brian Rohrbacher
Reliable Internet, LLC
Cell 269-838-8338

"Caught up in the Air" 1 Thess. 4:17
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