Charles, you make me think weather or not I should have called Chase
Mastercard without further steps.
I could have email Eje and said hey, your staff not doing the right
thing here. Fix it or I'll call Chase. But that is like a threat and I
don't like it.
Then maybe he only fixes it because of the threat. And he still has an
uncooperative staff. I want it fixed because they know they screwed up.
Not because of some threat.
Charles Wu wrote:
Hi Brian,
Just a word of advice
Although I realize that you are quite displeased with your current service
levels from WISP-Router (right or wrong, I don't know enough about the story
to make an appopriate judgement), immediately calling your credit card
company and filing a fraud complaint / dispute is one way to BURN YOUR
BRIDGE with that particular vendor
Then again, posting a flame against them across public listservs doesn't
really help either...
-Charles
-------------------------------------------
WiNOG Austin, TX
March 13-15, 2006
http://www.winog.com
-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf Of Brian Rohrbacher
Sent: Tuesday, January 24, 2006 12:44 PM
To: [EMAIL PROTECTED]; wireless@wispa.org
Subject: [WISPA] wisp-router
Anyone ever have trouble with them. FYI They just informed me it is my
fault they didn't ship me out what I paid for.
I've never done anything with Mikrotik. I ordered what a friend told me
to, I don't know what anything looks like,
I assumed when I looked in the box it was all there. Well, I have Butch
lined up an am ready to use it and...imagine that,
I'm missing parts. Maybe I didn't call within the first 7 days. Who
gives a fart! Be warned. I just got screwed.
Credit card dispute to the rescue again. Ahh, this just pisses me
off. I should get what I paid for.
I don't lie. I know I didn't get the part. Speaking of not getting
it. Don't these people know the customer (ME) is always right?
I can't get away with this crap with my subs, that's for sure. Just so ya'll
know, when I first called, the guy I talked to said it
looked like it might not have been shipped. They would look into is and
call me back.
I was happy and thinking how I would post to the list and say how fast
they helped me and solved my problem. Nope. Not today. I
was promptly called back and blamed for their poor quality control.
Also, where can I order a RB564 Daughterboard to replace the one the
"ups guy must have stole"? Not wisp-router. Need it overnight.
--
Brian Rohrbacher
Reliable Internet, LLC
www.reliableinter.net
Cell 269-838-8338
"Caught up in the Air" 1 Thess. 4:17
--
WISPA Wireless List: wireless@wispa.org
Subscribe/Unsubscribe:
http://lists.wispa.org/mailman/listinfo/wireless
Archives: http://lists.wispa.org/pipermail/wireless/
