point taken. Maybe you can shed a little light on something for me. Since you were a vendor... How does a CC dispute effect you? All I know is I call Mastercard and they credit me. What happens and what are the consequences on the other end. I'm trying to see if in my disgust I was a little trigger happy. Charles Wu wrote: Sometimes, itt may be better the threaten someone before punching them in the face-Charles ------------------------------------------- WiNOG Austin, TX March 13-15, 2006 http://www.winog.com -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of Brian Rohrbacher Sent: Tuesday, January 24, 2006 2:06 PM To: WISPA General List Subject: Re: [WISPA] wisp-router Charles, you make me think weather or not I should have called Chase Mastercard without further steps. I could have email Eje and said hey, your staff not doing the right thing here. Fix it or I'll call Chase. But that is like a threat and I don't like it. Then maybe he only fixes it because of the threat. And he still has an uncooperative staff. I want it fixed because they know they screwed up. Not because of some threat. Charles Wu wrote:Hi Brian, Just a word of advice Although I realize that you are quite displeased with your current service levels from WISP-Router (right or wrong, I don't know enough about the story to make an appopriate judgement), immediately calling your credit card company and filing a fraud complaint / dispute is one way to BURN YOUR BRIDGE with that particular vendor Then again, posting a flame against them across public listservs doesn't really help either... -Charles ------------------------------------------- WiNOG Austin, TX March 13-15, 2006 http://www.winog.com -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of Brian Rohrbacher Sent: Tuesday, January 24, 2006 12:44 PM To: [EMAIL PROTECTED]; wireless@wispa.org Subject: [WISPA] wisp-router Anyone ever have trouble with them. FYI They just informed me it is my fault they didn't ship me out what I paid for. I've never done anything with Mikrotik. I ordered what a friend told me to, I don't know what anything looks like, I assumed when I looked in the box it was all there. Well, I have Butch lined up an am ready to use it and...imagine that, I'm missing parts. Maybe I didn't call within the first 7 days. Who gives a fart! Be warned. I just got screwed. Credit card dispute to the rescue again. Ahh, this just pisses me off. I should get what I paid for. I don't lie. I know I didn't get the part. Speaking of not getting it. Don't these people know the customer (ME) is always right? I can't get away with this crap with my subs, that's for sure. Just soya'llknow, when I first called, the guy I talked to said it looked like it might not have been shipped. They would look into is and call me back. I was happy and thinking how I would post to the list and say how fast they helped me and solved my problem. Nope. Not today. I was promptly called back and blamed for their poor quality control. Also, where can I order a RB564 Daughterboard to replace the one the "ups guy must have stole"? Not wisp-router. Need it overnight. -- Brian Rohrbacher Reliable Internet, LLC www.reliableinter.net Cell 269-838-8338 "Caught up in the Air" 1 Thess. 4:17 |
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