Before you talk about VoIP technology/deployment issues, you might want to
address your deployment amechanism. What technology are you planning to use
in order to deploy your broadband? Wireless, I would assume? If so, what
hardware? Choosing the right type of hardware on the last-mile is critical
to making VoIP work.
After you decide on a robust wireless system, you can choose among many VoIP
solutions. VoIP can range from simple POTS-Like services (dial-tone,
caller-id, call-waiting) to full PBX key-system like services with
conference-calling, automated attendant, intra-office transfer, etc. You
can even decide how much of the system you want to maintain versus how much
you want to outsource. With certain open source VoIP solutions available,
you can build your own VoIP server or at the other extreme, you can simply
purchase VoIP SIP-compliant phones or ATA's and use a completely outsourced
gateway. You should probably consider where you want to be the VAR and
where you simply want to be a reseller. Is the primary "value" of your
service going to be broadband-access or voice-services?
Larry Yunker
Wireless Network Consultant
[EMAIL PROTECTED]
----- Original Message -----
From: "Patrick Shoemaker" <[EMAIL PROTECTED]>
To: "WISPA General List" <[email protected]>
Sent: Monday, June 19, 2006 10:00 AM
Subject: [WISPA] VoIP as a service offering
With last week's discussion on the ability of different product lines to
support simultaneous VoIP calls, I'd like to start a discussion on VoIP as
a service offering. First, a little introduction. I'm in the planning
stages of an ISP. I intend to target small/medium businesses (no
residential) in an area that is served with other technologies (DSL). I
am currently working part time doing IT for a group of small businesses,
and was just about sold on a WISP last year that offered a voice/data plan
as a package that would have saved money. We ended up not switching after
reading about some of the pending lawsuits against the service provider!
What I am trying to figure out is the best way to offer VoIP services to
my customers. My main selling points on my Internet services will be
reliability, service, and flexibility. And yes, I do intend to back these
up. In the small business sector, it will be much easier to sell a highly
reliable Internet connection to a customer if it's providing more than
just access for lunchtime web browsing. Integrating voice and data will
both save the customer money and justify the cost of the "dedicated"
Internet line.
So, how are the service providers out there doing it now? Acting as a
reseller for a larger VoIP provider? Do you offer customers any PBX-like
features or just dial access? Looking for suggestions, things to avoid,
and a little experience here. Thanks!
Patrick
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