Don;t forget you may not be competing based on value of time. You may be competing on value of solution. remember you make residual income on their INternet subscription. If you ahve more man hours to instll the wireless, even if due to custom work, the cusomter may not have that same cost if they have Cable or DSL options. My cost to do the custom work is sometimes looked at as overhead ($15 salaried employee time). I only charge for the extra time if the client would likely pay it, because they don;t have any other option, or its work that would have to be done and paid for regardless of wether it was for Cable, DSL, or Wireless. Don't get confused which type of work it is, because if you try and charge for everything, you may loose the subscriber, lose the reoccuring revenue, and lose the X multiple of revenue at Sell time.

However, if its billable work that you can get away with, I wouldn't charge anything less than $90 an hour. At $90 an houir we are the low cost guy in town compared to the $125-$150 others charge.


Tom DeReggi
RapidDSL & Wireless, Inc
IntAirNet- Fixed Wireless Broadband


----- Original Message ----- From: "KyWiFi LLC" <[EMAIL PROTECTED]>
To: <wireless@wispa.org>
Sent: Thursday, July 20, 2006 1:58 PM
Subject: [WISPA] Field Techs & Non-Standard Installations


We are starting to see more and more subscribers need custom
installations such as a vent pipe mount, aerial drop, trenching, etc.
How is everyone paying their sub-contractors when it comes to
non-standard installations? For instance, say you pay $75 to a
sub-contractor for a standard installation but when they arrive
at the job site, the subscriber needs a 10' ditch dug. If the
sub-contractor says he will dig the ditch for $25 do you just
tack this amount on to the subscriber's installation fee and then
pass it along to the sub-contractor or do you add say $10 - $20
to the amount the sub-contractor is going to charge you and then
bill the subscriber the inflated amount which would then have a
profit margin attached? Or, do you have the sub-contractor bill
the subscriber separately for digging the ditch or whatever else
they want/need done at their premises? In other words, do you
try to make a profit on the additional work performed by the
sub-contractor which falls outside a standard installation?


Shannon D. Denniston, Co-Founder
KyWiFi, LLC - Mt. Sterling, Kentucky
"Your Hometown Broadband Provider"
http://www.KyWiFi.com
Call Us Today: 859.274.4033
===========================
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$14.99 Home Phone Service
$19.99 All Digital Satellite TV
- No Phone Line Required for DSL
- FREE Activation & Equipment
- Affordable Upfront Pricing
- Locally Owned & Operated
- We Also Service Most Rural Areas
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