How can you tell he can / will pay for it?

It is much better to have a set policy: our standard install includes X, Y, and Z. If we have to run another 100 ft of cabling or drill or whatever, that will be billable at $90 per hour.

- Peter

Tom DeReggi wrote:

Don;t forget you may not be competing based on value of time. You may be competing on value of solution. remember you make residual income on their INternet subscription. If you ahve more man hours to instll the wireless, even if due to custom work, the cusomter may not have that same cost if they have Cable or DSL options. My cost to do the custom work is sometimes looked at as overhead ($15 salaried employee time). I only charge for the extra time if the client would likely pay it, because they don;t have any other option, or its work that would have to be done and paid for regardless of wether it was for Cable, DSL, or Wireless. Don't get confused which type of work it is, because if you try and charge for everything, you may loose the subscriber, lose the reoccuring revenue, and lose the X multiple of revenue at Sell time.

However, if its billable work that you can get away with, I wouldn't charge anything less than $90 an hour. At $90 an houir we are the low cost guy in town compared to the $125-$150 others charge.


Tom DeReggi
RapidDSL & Wireless, Inc
IntAirNet- Fixed Wireless Broadband

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