"My goal is to gain the High Arpu business." Tom, that is exactly where Alvarion excels and why it is my opinion that the more premium an operator becomes in the total quality of their service, the more likely an operator is to choose Alvarion. And these customers have different service level expectations that go far beyond the speed. They require a reliable connection that they can essentially forget about. Any connection that draws the attention of the end customer is a bad connection, because something is happening that forces them to deal with it. That is a distraction. That leads to a sense of insecurity, which is something a high ARPU customer will not tolerate over time.
So Alvarion radios are built and given feature sets that allow an extreme level of customization (lots of depth in the VLAN abilities for example) and reliability (both physical and in terms of link stability). As well, as an operator you are able to pull a huge variety of statistics to reduce trouble shooting time when you do have to trouble shoot. And on the basic level, the way our radios use the air means we scan scale high ARPU customers better per sector than any other UL brand. That is especially true is you are offering more than just "high speed Internet access" such as VLANs and services like VoIP. It is plenty true that there have been numerous small WISPs that have left Alvarion (something I am going to work hard to change), but I have never met a SCALED operator that switch FROM Alvarion. I have met countless though that have moved to us as they have reached the stage where they need to become higher end providers. You are a prototypical example of such a WISP. John's is such a case. Marty's Roadstar is one of the most classic examples, having moved from 802.11b to Trango to Alvarion. Now for sure we are not perfect and we have our share of quirks, but we are out there still investing heavily (millions) in this unlicensed market, including on the product front. And we are fiscally very healthy and always have been. We are a horse a long term operator can tie his cart to. And I cannot understate how important that is. Many companies and all the huge telecom equipment providers (including Moto) are not investing in fixed now hardly at all, much less unlicensed fixed. Patrick Leary AVP WISP Markets Alvarion, Inc. o: 650.314.2628 c: 760.580.0080 Vonage: 650.641.1243 ************************************************************************************ This footnote confirms that this email message has been scanned by PineApp Mail-SeCure for the presence of malicious code, vandals & computer viruses. ************************************************************************************ -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
