Thanks!  To you and your's too!

Yeah, I'm working on it. Right now we're in talks with the heavy users to see what $$$$ amounts won't run them off but will make up the difference between the 4 gig included model and what they are really consuming.

I'm sure we'll run some off. But the goal isn't to chase them away. It's really to get them paying for what they are really using. Best of both worlds. Keep the customer and upsell them based on real world data.

Those that won't upsell, will move to someone else and totally screw up the customers on their ap's and their bandwidth needs.

In the end, my customers win.

See how clever I really am? I've got some folks here arguing about black and white. All the while I'm working in shades of the rainbow! I'd better remember that next time I let myself get sucked into a "my dad can beat up your dad" argument! hehehehe

(509) 982-2181                                   Equipment sales
(408) 907-6910 (Vonage)                    Consulting services
42846865 (icq)                                    And I run my own wisp!

----- Original Message ----- From: <[EMAIL PROTECTED]>
To: "WISPA General List" <>
Sent: Friday, December 22, 2006 6:46 PM
Subject: Re: [WISPA] bits per mbps

Hi Marlon,

Merry Christmas to you and your family!

Just a thought, you might want to fire those 9 customers.

You could also rate-limit them down to 56K and see how long they stick around.

-----Original Message-----

From:  "Marlon K. Schafer (509) 982-2181" <[EMAIL PROTECTED]>
Subj:  Re: [WISPA] bits per mbps
Date:  Fri Dec 22, 2006 5:29 pm
Size:  3K
To:  "WISPA General List" <>

Cause it takes just 9 uers at 50 gigs per month to double my BW costs.

At $35 per month in service fees, the 50 gig user chews up more than 10% of
my costs.

He needs to pay more.

Or, he needs to get his service from you.  Just be glad you aren't a
competitor of mine.  Right now, we have 9 users over 10 gigs per month.
That means that 5% of my customers are more than, much more than, 5% of my
bw costs.  The average person is using less than 2 gigs.

Worst of all, the OTHER customers on the towers that the highest of the high
end users are calling about bad service.

Soo000, how would you like to be a competitor here, knowing that I'm gonna
give you the highest of the bw hogs?  What are YOU gonna do to stay in

(509) 982-2181                                   Equipment sales
(408) 907-6910 (Vonage)                    Consulting services
42846865 (icq)                                    And I run my own wisp!

----- Original Message ----- From: "George Rogato" <[EMAIL PROTECTED]>
To: "WISPA General List" <>
Sent: Friday, December 22, 2006 1:45 PM
Subject: Re: [WISPA] bits per mbps

Guess it cmes down to what you are selling and what does it cost you to do

First f, you are selling a simle internet conection for a casual user. If
you want you can squeeze them fr every little "bit".

I wonder why you have to charge them more, if you are being billed at the

My understanding is the 95 percentile is a snap shot at peak time and the
top 5% lobbed of to come up with your usage. What this means to me is that
on wed evening at 8PM when you hit 9.543megs a second which is your
highest usage, could be sunday morning or friday evening for that matter,
they call that the peak and lob off 5% and bill you there.

So on monday morning when you are going 4.5 or 2.2MBPS or sat evening when
you hit 5 or 6 megs, there is no difference in cost to you. t's all under
the peak.

So why bother unless your true goal is to figure out how hard you can
squeeze you sub. Which is not right or wrong, just your business not any
ones elses.

I have a sub that uploads a 250 meg file twice a day to my server and does
this every day.
If he was your sub how much would you charge them?


Marlon K. Schafer (509) 982-2181 wrote:
Hi All,

OK, so now that we know who our heavy users are I have to come up with a
couple of things.

First, I have to figure out how many kbps a gig of download would be.
Specifically, I've got a couple of customers doing 50 gigs per month.
How many kbps does it take to generate that?

We pay for our internet based on kbps.

Next, what do we do for an overage fee? Currently it's set as $5 for the
first gig, $10 for the second, $20 for the third etc.  At 25 gigs the
customer has a $5,000,000 bill.  Sure that'll run off the abusers, but
I'd rather find a more reasonable way to bill them.

We have a business customer that legitimately uses 40 to 50 gig per

--- message truncated ---

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