Cogent's performance is great 95% of the time. Regardless of what anyone
says, when ever we see congestion problems, which does happen occasionally,
the congestion usually happens several hops after leaving Cogent's network.
I'd call this a problem with the other provider. It a complicated game,
stategizing who's network will carries the majority burden and cost to
backhaul the traffic the majority path. All I can say is, when Cogent
carries the data the majority path, the performance/latency is better. We've
had Cogent for 7 years and thats why we've kept them. Many providers meet
their price, They are not just the lowest cost option anymore. Cogent tech
support is also very good.
My concern with Cogent, is they can't keep Sales reps anymore. The first 5
years, I enjoyed having dedicated sales reps that I could count on being
there to address my concerns, when they needed addressed. Someone that knew
me and my character, and knew I was not full of shxt if I had a beef. I
like that feeling of relationship. Thats been gone the last 2 years. There
is nothing I hate worse than a company that thinks its exceptable for the
collections/accounting department to be the primary/only interface between
the provider and the customer. That is because in that situation, the
provder can often come to false conclusions on topics, when they are not
aware of all the facts and history. IF they can't keep a sales rep for more
than a few months, something has got to be wrong, that we do not know about.
With all fairness, the trend that is developing, is typical of many telecoms
as they grow large, get comfortable with the market share they desire, and
don't think they need the high salary reps anymore.
I would only make positive recommendations for someone to use Cogent. But in
today's world, I've come to realize that it is not safe for an ISP to use
any ONE transit provider. Those days are over. The ISP is to vulnerable to
the MANY MANY things that can go wrong and disputes that can develop. My
recommendation is to choose what ever option will allow them to have atleast
Two providers.
Tom DeReggi
RapidDSL & Wireless, Inc
IntAirNet- Fixed Wireless Broadband
----- Original Message -----
From: "Mike Hammett" <[EMAIL PROTECTED]>
To: "WISPA General List" <[email protected]>
Sent: Wednesday, September 12, 2007 7:39 AM
Subject: Re: [WISPA] Alternate transport providers, Cogent
I don't have them, but I'm saying what I hear. Everything on their network
is great. Sometimes there's issues with their peering locations. Everyone
has them, but Cogent seems to have more.
That's because they're the red-headed stepchild of the carrier world.
None of the carriers really like them, but they have to because they have
such a presense. I would only use Cogent in a BGP mix. I wo uld also use
them for P2P traffic. There's no point in using your more expensive
upstreams for a best-effort service.
-----
Mike Hammett
Intelligent Computing Solutions
http://www.ics-il.com
----- Original Message -----
From: "Matt" <[EMAIL PROTECTED]>
To: "WISPA General List" <[email protected]>
Sent: Tuesday, September 11, 2007 6:57 PM
Subject: Re: [WISPA] Alternate transport providers, Cogent
Is anyone using Cogent as a bandwidth provider? Pros and cons?
Matt
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** Join us at the WISPA Reception at 6:30 PM on October the 16th 2007 at ISPCON
**
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** FREE Exhibits and Events Pass available until August 31 **
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