Who RMAs a $100 board???

On 1/21/09, e...@wisp-router.com <e...@wisp-router.com> wrote:
> Consider the volume we sell I will have to disagree. We see no more RMA rate
> now then a year or two ago and in fact less then some manufacturers estimate
> about 1 to 2% rma rate.
>
> Consider how they grown and managed to get price down I'm surprised its not
> more/higher.
>
> /Eje
> Sent via BlackBerry from T-Mobile
>
> -----Original Message-----
> From: Josh Luthman <j...@imaginenetworksllc.com>
>
> Date: Wed, 21 Jan 2009 12:19:48
> To: WISPA General List<wireless@wispa.org>
> Subject: Re: [WISPA] Microtik Remote Weirdness
>
>
>  Moreover, I suspect the overall quality of Mikrotik hardware is not very
> good and it's getting even worse.
>
>>>To begin with they're not the best by they are far from "not very good" in
> my opinion.  As far as progression, though, they have majorly improved.  The
> RB4xx series is BY FAR superior to the RB1xx and RB5xx boards.  I think the
> 532s were absolute junk, while the 1xx were decent.  The 4xx has been
> flawless in my area.  I have had no DOAs and only one hit by lightning.  No
> random failures!
>
> Josh Luthman
> Office: 937-552-2340
> Direct: 937-552-2343
> 1100 Wayne St
> Suite 1337
> Troy, OH 45373
>
> Those who don't understand UNIX are condemned to reinvent it, poorly.
> --- Henry Spencer
>
>
> On Wed, Jan 21, 2009 at 12:00 PM, Paolo Di Francesco <
> difrance...@teleinform.com> wrote:
>
>> Hi Forbes,
>>
>> good news and bad news. Let me start with the good news.
>>
>> You are not alone!
>>
>> The bad news is the same of the good news, lately, we are having a lot
>> of problems on the ethernet. It looks like the ethernet port has a lower
>> speed (like 200Kbps) or that you cannot even log in it. Does it sound
>> familiar to you?
>>
>> On some site, it can be some EM field close to you. That's why when you
>> try it in your lab everything works magically. You are out of that EM
>> field, and the interference is gone. Even using shielded cable does not
>> help, because it could attenuate the effect not fix at 100%. Moreover it
>> depends if the shield is grounded to the metallic shell of the box, etc.
>>
>> Moreover, I suspect the overall quality of Mikrotik hardware is not very
>> good and it's getting even worse.
>>
>> Suggestions:
>>
>> 1) try shielded cable
>> 2) try some ferrule on the shielded cable
>> 3) test electrical continuity of the circuit from the cable plug on one
>> side to the box (other side)
>> 4) change power supply
>> 5) if you are using an inject/splitter, change it
>>
>> Let us know!
>>
>> Thank you.
>>
>>
>> > We have a tower with a single radio operating on it.  We were using a
>> > Microtik 133 board with a single Prizim chipset in it.  One day it
>> > stopped responding to requests through the network using Winbox.  No
>> > customers were down so we assumed it was running bandwidth (too much
>> > snow to travel up there).  One night about 7 PM we started getting tower
>> > down calls, of course we hadn't been able to ping or get into it for
>> > weeks so we had no idea.
>> >
>> > Took a back-up 433AH board up and used the same radio card, worked like
>> > a charm for both our access and customer throughput.  We didn't want to
>> > waste a three port/LAN board so ordered a 433a single port board.  Once
>> > it arrived we logged into it by MAC in the office with no problem,
>> > programmed it and sent it up to the tower.  Once on the tower customers
>> > associated just fine but once again we couldn't access the management
>> > side.  We saw the MAC and the identity for it but we couldn't ping that
>> > IP (yes, the 433AH radio was unplugged) and trying to load by MAC would
>> > start the RouterOS download but at various places it would crash.
>> >
>> > Moved the 433A down to the hut and a laptop easily logged into it, even
>> > when plugged into the switch, but we still couldn't log into it from
>> > remote, although the laptop on scene was going through the same switch
>> > and by MAC just like we were trying, sigh.  OK we put the 433AH back in
>> > service and again everything worked great.  I'm stumped, we isolated the
>> > switch, Cat 5, and IP Address but those two single cards won't allow us
>> > to log in over using Winbox either by IP or by MAC while it allows it
>> > locally.   *banging head against the wall.  Any ideas?
>> >
>> > Forbes
>> >
>> >
>> >
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>>
>>
>> --
>>
>>
>> Ing. Paolo Di Francesco
>>
>> Teleinform S.p.A.
>> Sede Legale: Via Francesco Paolo Di Blasi 1, 90144 Palermo
>> Unita' Operativa: Via Regione Siciliana 49, 90046 Monreale
>> Tel: +39-091-6408576, +39-091-6404501
>> Fax: +39-091-6406200
>>
>> http://www.wikitel.it
>> http://www.teleinform.com
>>
>>
>>
>>
>>
>>
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-- 
Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

Those who don't understand UNIX are condemned to reinvent it, poorly.
--- Henry Spencer


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