Kinda like laughing in a limo in Chicago? ;-) Sent from my Verizon Wireless BlackBerry
-----Original Message----- From: Matt Larsen - Lists <li...@manageisp.com> Date: Thu, 05 Mar 2009 18:52:25 To: <joe.mil...@dslbyair.com>; WISPA General List<wireless@wispa.org> Subject: Re: [WISPA] Knowing when to stop doing installs yourself, they are for the young One of my phone techs thought that he could go out and do local service calls when the phones weren't busy. This guy is pretty big - probably about 350 or so at the time and not the most nimble person in the world. He stopped by the customer's house and went to look at his router, which was up in the attic above the guys garage. Apparently, he lost his balance on the ladder and went through the drywall ceiling next to the attic access and dropped about 15 feet to the concrete floor. He was alright (miraculously) and the homeowner was actually pretty understanding about the situation. I asked the tech how it went down, and he said that when he started falling off the ladder, he just did a "tuck and roll". Which made me feel a little better, because the image of him leaving a giant-sized human outline with arms and legs flailing as he went through the drywall was stuck in my head and causing me to tear up from laughing so hard. I thought it was probably like a combination of the Kool-Aid man and Sesame Street muppets going through walls. He doesn't do service calls any more. :^) Matt Larsen vistabeam.com Joe Miller wrote: > This should make for a good read, or a good laugh. > > This week, my installer has been out of town. However, business still goes > on. I decided to do some of the installs while he is away. Nothing was > different about these installs from the hundreds of installs that I've done > in the past. > > The first install that I did on Tuesday of this week resulted in drilling a > small hole in my right hand. I was trying to drill a hole into a blank wall > plate. All of the sudden, it shattered into about 10 pieces. What the hell > was I thinking. I've never tried to do that in the past. I've always used a > 2x4 or something like that to back it up to keep that from happening. It was > getting late and I took a short cut. My right hand is still paying the price > for that one. > > The second install resulted in putting my foot through the ceiling due to not > have full use of my right hand from the install the day before. Walking > around in ceilings requires the use of both hands. Well, my right hand, still > in pain from the install the day before, was having issues with it being > used. Anyway, while moving around in the attic area for the third time to > fish up my cat5 cable and to remove the tools that I put up there, I slipped > on one of the ceiling joists and put my foot through the sheetrock. I though > the homeowner was going to come unglued, but he was pretty cool about it. He > was more concerned about me than his ceiling. In order to save face, I gave > him the $249.00 install for free, gave him the new router and USB wireless > adapter (cost of $100.00) for free as well. Along with a free months service > of $49.95. This was to help cover the cost of the repair of the sheetrock. > The hole in the ceiling was the size of my size 13 shoe. > And of course I'm really sore this morning writing this. > > Anyway, the whole point of writing this is that there is a time in everyone's > life when you have to leave the installs to the younger ones. I'm not saying > I'm too old to do this, but after running cable in houses for over 20 years, > it is time to let others take care of it. Even if it means putting off > installs for new customers. As the VP of Operations for my company, I've > always had the "just get it done" attitude. There is nothing that my company > does that I cannot do, and I have. It doesn't mean that "I" have to do them. > When that time comes, you just have to learn how to delegate those jobs out. > > Now that everyone has had a laugh at my expense, (it's ok). Maybe someone > here can learn from what I did this week and not make the same mistakes. The > main thing is that we do our jobs well. And above all...we do them safely. > > Joe Miller > DSLbyAir, LLC > 228-238-2563 > www.dslbyair.com > > > > > > -------------------------------------------------------------------------------- > WISPA Wants You! Join today! > http://signup.wispa.org/ > -------------------------------------------------------------------------------- > > WISPA Wireless List: wireless@wispa.org > > Subscribe/Unsubscribe: > http://lists.wispa.org/mailman/listinfo/wireless > > Archives: http://lists.wispa.org/pipermail/wireless/ > > -------------------------------------------------------------------------------- WISPA Wants You! 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