Gives a new meaning to "truck roll"!!! -RickG

On Thu, Mar 5, 2009 at 8:52 PM, Matt Larsen - Lists <[email protected]>wrote:

> One of my phone techs thought that he could go out and do local service
> calls when the phones weren't busy.  This guy is pretty big - probably
> about 350 or so at the time and not the most nimble person in the world.
>
> He stopped by the customer's house and went to look at his router, which
> was up in the attic above the guys garage.   Apparently, he lost his
> balance on the ladder and went through the drywall ceiling next to the
> attic access and dropped about 15 feet to the concrete floor.   He was
> alright (miraculously) and the homeowner was actually pretty
> understanding about the situation.
>
> I asked the tech how it went down, and he said that when he started
> falling off the ladder, he just did a "tuck and roll".   Which made me
> feel a little better, because the image of him leaving a giant-sized
> human outline with arms and legs flailing as he went through the drywall
> was stuck in my head and causing me to tear up from laughing so hard.
> I thought it was probably like a combination of the Kool-Aid man and
> Sesame Street muppets going through walls.
>
> He doesn't do service calls any more.  :^)
>
> Matt Larsen
> vistabeam.com
>
>
>
> Joe Miller wrote:
> > This should make for a good read, or a good laugh.
> >
> > This week, my installer has been out of town. However, business still
> goes on. I decided to do some of the installs while he is away. Nothing was
> different about these installs from the hundreds of installs that I've done
> in the past.
> >
> > The first install that I did on Tuesday of this week resulted in drilling
> a small hole in my right hand. I was trying to drill a hole into a blank
> wall plate. All of the sudden, it shattered into about 10 pieces. What the
> hell was I thinking. I've never tried to do that in the past. I've always
> used a 2x4 or something like that to back it up to keep that from happening.
> It was getting late and I took a short cut. My right hand is still paying
> the price for that one.
> >
> > The second install resulted in putting my foot through the ceiling due to
> not have full use of my right hand from the install the day before. Walking
> around in ceilings requires the use of both hands. Well, my right hand,
> still in pain from the install the day before, was having issues with it
> being used. Anyway, while moving around in the attic area for the third time
> to fish up my cat5 cable and to remove the tools that I put up there, I
> slipped on one of the ceiling joists and put my foot through the sheetrock.
> I though the homeowner was going to come unglued, but he was pretty cool
> about it. He was more concerned about me than his ceiling. In order to save
> face, I gave him the $249.00 install for free, gave him the new router and
> USB wireless adapter (cost of $100.00) for free as well. Along with a free
> months service of $49.95. This was to help cover the cost of the repair of
> the sheetrock. The hole in the ceiling was the size of my size 13 shoe.
> >  And of course I'm really sore this morning writing this.
> >
> > Anyway, the whole point of writing this is that there is a time in
> everyone's life when you have to leave the installs to the younger ones. I'm
> not saying I'm too old to do this, but after running cable in houses for
> over 20 years, it is time to let others take care of it. Even if it means
> putting off installs for new customers. As the VP of Operations for my
> company, I've always had the "just get it done" attitude. There is nothing
> that my company does that I cannot do, and I have. It doesn't mean that "I"
> have to do them. When that time comes, you just have to learn how to
> delegate those jobs out.
> >
> > Now that everyone has had a laugh at my expense, (it's ok). Maybe someone
> here can learn from what I did this week and not make the same mistakes. The
> main thing is that we do our jobs well. And above all...we do them safely.
> >
> > Joe Miller
> > DSLbyAir, LLC
> > 228-238-2563
> > www.dslbyair.com
> >
> >
> >
> >
> >
> >
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