Dun dun dun

-----
Mike Hammett
Intelligent Computing Solutions
http://www.ics-il.com



--------------------------------------------------
From: <lakel...@gbcx.net>
Sent: Thursday, March 05, 2009 8:12 PM
To: "WISPA General List" <wireless@wispa.org>
Subject: Re: [WISPA] Knowing when to stop doing installs yourself,they are 
for the young

> Kinda like laughing in a limo in Chicago?
>
> ;-)
> Sent from my Verizon Wireless BlackBerry
>
> -----Original Message-----
> From: Matt Larsen - Lists <li...@manageisp.com>
>
> Date: Thu, 05 Mar 2009 18:52:25
> To: <joe.mil...@dslbyair.com>; WISPA General List<wireless@wispa.org>
> Subject: Re: [WISPA] Knowing when to stop doing installs yourself,
> they are for the young
>
>
> One of my phone techs thought that he could go out and do local service
> calls when the phones weren't busy.  This guy is pretty big - probably
> about 350 or so at the time and not the most nimble person in the world.
>
> He stopped by the customer's house and went to look at his router, which
> was up in the attic above the guys garage.   Apparently, he lost his
> balance on the ladder and went through the drywall ceiling next to the
> attic access and dropped about 15 feet to the concrete floor.   He was
> alright (miraculously) and the homeowner was actually pretty
> understanding about the situation.
>
> I asked the tech how it went down, and he said that when he started
> falling off the ladder, he just did a "tuck and roll".   Which made me
> feel a little better, because the image of him leaving a giant-sized
> human outline with arms and legs flailing as he went through the drywall
> was stuck in my head and causing me to tear up from laughing so hard.
> I thought it was probably like a combination of the Kool-Aid man and
> Sesame Street muppets going through walls.
>
> He doesn't do service calls any more.  :^)
>
> Matt Larsen
> vistabeam.com
>
>
>
> Joe Miller wrote:
>> This should make for a good read, or a good laugh.
>>
>> This week, my installer has been out of town. However, business still 
>> goes on. I decided to do some of the installs while he is away. Nothing 
>> was different about these installs from the hundreds of installs that 
>> I've done in the past.
>>
>> The first install that I did on Tuesday of this week resulted in drilling 
>> a small hole in my right hand. I was trying to drill a hole into a blank 
>> wall plate. All of the sudden, it shattered into about 10 pieces. What 
>> the hell was I thinking. I've never tried to do that in the past. I've 
>> always used a 2x4 or something like that to back it up to keep that from 
>> happening. It was getting late and I took a short cut. My right hand is 
>> still paying the price for that one.
>>
>> The second install resulted in putting my foot through the ceiling due to 
>> not have full use of my right hand from the install the day before. 
>> Walking around in ceilings requires the use of both hands. Well, my right 
>> hand, still in pain from the install the day before, was having issues 
>> with it being used. Anyway, while moving around in the attic area for the 
>> third time to fish up my cat5 cable and to remove the tools that I put up 
>> there, I slipped on one of the ceiling joists and put my foot through the 
>> sheetrock. I though the homeowner was going to come unglued, but he was 
>> pretty cool about it. He was more concerned about me than his ceiling. In 
>> order to save face, I gave him the $249.00 install for free, gave him the 
>> new router and USB wireless adapter (cost of $100.00) for free as well. 
>> Along with a free months service of $49.95. This was to help cover the 
>> cost of the repair of the sheetrock. The hole in the ceiling was the size 
>> of my size 13 shoe.
>>  And of course I'm really sore this morning writing this.
>>
>> Anyway, the whole point of writing this is that there is a time in 
>> everyone's life when you have to leave the installs to the younger ones. 
>> I'm not saying I'm too old to do this, but after running cable in houses 
>> for over 20 years, it is time to let others take care of it. Even if it 
>> means putting off installs for new customers. As the VP of Operations for 
>> my company, I've always had the "just get it done" attitude. There is 
>> nothing that my company does that I cannot do, and I have. It doesn't 
>> mean that "I" have to do them. When that time comes, you just have to 
>> learn how to delegate those jobs out.
>>
>> Now that everyone has had a laugh at my expense, (it's ok). Maybe someone 
>> here can learn from what I did this week and not make the same mistakes. 
>> The main thing is that we do our jobs well. And above all...we do them 
>> safely.
>>
>> Joe Miller
>> DSLbyAir, LLC
>> 228-238-2563
>> www.dslbyair.com
>>
>>
>>
>>
>>
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>
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