Is either one of these customers a new customer? I Sent from my Verizon Wireless BlackBerry
-----Original Message----- From: "Marlon K. Schafer" <[email protected]> Date: Fri, 12 Jun 2009 08:28:38 To: WISPA General List<[email protected]> Subject: Re: [WISPA] Need some quick trango help I thought about that too. But if that were the case turning off the other customer's radio should have no effect right? marlon ----- Original Message ----- From: "Josh Luthman" <[email protected]> To: "WISPA General List" <[email protected]> Sent: Friday, June 12, 2009 8:20 AM Subject: Re: [WISPA] Need some quick trango help > If they're fox units I've got $50 that says the ethernet port on it is > bad. > The last 10 times this happened to me it was always a junk ethernet card. > > Josh Luthman > Office: 937-552-2340 > Direct: 937-552-2343 > 1100 Wayne St > Suite 1337 > Troy, OH 45373 > > "When you have eliminated the impossible, that which remains, however > improbable, must be the truth." > --- Sir Arthur Conan Doyle > > > On Fri, Jun 12, 2009 at 11:23 AM, Cameron Kilton <[email protected]> wrote: > >> Good call. >> >> -----Original Message----- >> From: [email protected] [mailto:[email protected]] On >> Behalf Of Kelly Shaw >> Sent: Friday, June 12, 2009 11:12 AM >> To: 'WISPA General List' >> Subject: Re: [WISPA] Need some quick trango help >> >> Hi, >> >> Just curious. Have you done the "SU POWERLEVELING" command on the AP? >> >> Kelly Shaw >> Kinex Telecom >> PO Box 976 >> Halifax, VA 24558 >> Desk: 434-476-8800 x2400 >> Toll Free: 1.888.392.4804 >> Mobile: 434-579-2113 >> http://www.kinex.net >> >> >> -----Original Message----- >> From: [email protected] [mailto:[email protected]] On >> Behalf Of Marlon K. Schafer >> Sent: Friday, June 12, 2009 11:02 AM >> To: WISPA General List >> Subject: [WISPA] Need some quick trango help >> >> Hi All, >> >> Got a strange one here. >> >> I have a 5830 AP with 4 customers on it. 3 have no complaints, 1 gets >> 300 >> to 400k downloads and 1000 to 3000 uploads. >> >> All links are less than one mile and are within 1/4 mile of each other. >> >> Two are right across the street from each other. >> >> Yesterday we had a few strange things happen so I went hunting for the >> cause. While looking I noticed customer B was my top bandwidth user and >> he >> stayed there for at least 30 minutes. >> >> As a part of trying to get customer A working better I thought I'd try >> turning off customer B (across the street and on the same AP as customer >> A). >> >> I shut down customer B (oh yeah, all CPE are Fox SE 5800) and ran a >> speed >> test at customer A. Now they got 6000 down and 5000 up. Turn customer >> B >> back on and customer A went back down to unusable service. >> >> Here's the strange part, I can run the same speed test at customer B and >> >> they get good speeds all of the time. 8000 to 9000 down, 7000 to 8000 >> up. >> Theoretical max on the Trango system. So I don't think that they are >> causing this problem due to steady usage. >> >> The only thing that's popping out in my mind is that customer B has a >> newer >> radio (it was replaced last year or so). Could this somehow be a >> firmware >> issue? >> >> Neither customer has a programmed preference over the other one at the >> AP >> level. The other two customers on the AP haven't called with problems. >> >> If anyone can call me with some advice this am I'd sure appreciate it. >> 509.988.0260 Customer A (the nearly dead one) has a big project due >> this >> afternoon and I'm at a loss so far. >> >> Thanks, >> marlon >> >> >> >> ------------------------------------------------------------------------ >> ---- >> ---- >> WISPA Wants You! Join today! >> http://signup.wispa.org/ >> ------------------------------------------------------------------------ >> ---- >> ---- >> >> WISPA Wireless List: [email protected] >> >> Subscribe/Unsubscribe: >> http://lists.wispa.org/mailman/listinfo/wireless >> >> Archives: http://lists.wispa.org/pipermail/wireless/ >> >> >> >> ------------------------------------------------------------------------ >> -------- >> WISPA Wants You! 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