Why would that be? The ethernet part of this is well after any wireless which would be the ONLY place that customer B could effect customer A's performance. marlon
----- Original Message ----- From: "Josh Luthman" <j...@imaginenetworksllc.com> To: "WISPA General List" <wireless@wispa.org> Sent: Friday, June 12, 2009 8:53 AM Subject: Re: [WISPA] Need some quick trango help > Especially so... > > Josh Luthman > Office: 937-552-2340 > Direct: 937-552-2343 > 1100 Wayne St > Suite 1337 > Troy, OH 45373 > > "When you have eliminated the impossible, that which remains, however > improbable, must be the truth." > --- Sir Arthur Conan Doyle > > > On Fri, Jun 12, 2009 at 11:52 AM, Marlon K. Schafer > <o...@odessaoffice.com>wrote: > >> Even thought it works great once the other customer's radio is powered >> down? >> marlon >> >> ----- Original Message ----- >> From: "Kevin Neal" <ke...@safelink.net> >> To: "WISPA General List" <wireless@wispa.org> >> Sent: Friday, June 12, 2009 8:44 AM >> Subject: Re: [WISPA] Need some quick trango help >> >> >> Delete both radios out of the sudb and enter them in again. We've had >> some problems with the 2400 product where their radios don't get the >> speed that they're supposed to, removing them and adding them back in, >> with the same CIR/MIR fixes the problem. Out of hundreds of these >> radios we only have to do this on one every few months. >> >> -Kevin >> >> >> On Fri, Jun 12, 2009 at 9:44 AM, Kevin Neal<kevinsafel...@gmail.com> >> wrote: >> > Delete both radios out of the sudb and enter them in again. We've had >> > some problems with the 2400 product where their radios don't get the >> > speed that they're supposed to, removing them and adding them back in, >> > with the same CIR/MIR fixes the problem. Out of hundreds of these >> > radios we only have to do this on one every few months. >> > >> > -Kevin >> > >> > >> > On Fri, Jun 12, 2009 at 9:38 AM, Josh >> > Luthman<j...@imaginenetworksllc.com> wrote: >> >> Oh sorry - I reread it and see there was a second customer/radio - not >> >> a >> >> second radio in the same spot. Confused with these A and B variables I >> >> am. >> >> >> >> Do you have forwarding groups on for these customers? If you don't >> >> need >> >> them then definitely leave them all out of any SU to SU groups. >> >> >> >> Did you try the power leveling yet? >> >> >> >> Josh Luthman >> >> Office: 937-552-2340 >> >> Direct: 937-552-2343 >> >> 1100 Wayne St >> >> Suite 1337 >> >> Troy, OH 45373 >> >> >> >> "When you have eliminated the impossible, that which remains, however >> >> improbable, must be the truth." >> >> --- Sir Arthur Conan Doyle >> >> >> >> >> >> On Fri, Jun 12, 2009 at 11:28 AM, Marlon K. Schafer >> >> <o...@odessaoffice.com>wrote: >> >> >> >>> I thought about that too. But if that were the case turning off the >> >>> other >> >>> customer's radio should have no effect right? >> >>> marlon >> >>> >> >>> ----- Original Message ----- >> >>> From: "Josh Luthman" <j...@imaginenetworksllc.com> >> >>> To: "WISPA General List" <wireless@wispa.org> >> >>> Sent: Friday, June 12, 2009 8:20 AM >> >>> Subject: Re: [WISPA] Need some quick trango help >> >>> >> >>> >> >>> > If they're fox units I've got $50 that says the ethernet port on it >> is >> >>> > bad. >> >>> > The last 10 times this happened to me it was always a junk ethernet >> >>> > card. >> >>> > >> >>> > Josh Luthman >> >>> > Office: 937-552-2340 >> >>> > Direct: 937-552-2343 >> >>> > 1100 Wayne St >> >>> > Suite 1337 >> >>> > Troy, OH 45373 >> >>> > >> >>> > "When you have eliminated the impossible, that which remains, >> >>> > however >> >>> > improbable, must be the truth." >> >>> > --- Sir Arthur Conan Doyle >> >>> > >> >>> > >> >>> > On Fri, Jun 12, 2009 at 11:23 AM, Cameron Kilton <c...@midcoast.com> >> >>> wrote: >> >>> > >> >>> >> Good call. >> >>> >> >> >>> >> -----Original Message----- >> >>> >> From: wireless-boun...@wispa.org >> >>> >> [mailto:wireless-boun...@wispa.org >> ] >> >>> >> On >> >>> >> Behalf Of Kelly Shaw >> >>> >> Sent: Friday, June 12, 2009 11:12 AM >> >>> >> To: 'WISPA General List' >> >>> >> Subject: Re: [WISPA] Need some quick trango help >> >>> >> >> >>> >> Hi, >> >>> >> >> >>> >> Just curious. Have you done the "SU POWERLEVELING" command on the >> AP? >> >>> >> >> >>> >> Kelly Shaw >> >>> >> Kinex Telecom >> >>> >> PO Box 976 >> >>> >> Halifax, VA 24558 >> >>> >> Desk: 434-476-8800 x2400 >> >>> >> Toll Free: 1.888.392.4804 >> >>> >> Mobile: 434-579-2113 >> >>> >> http://www.kinex.net >> >>> >> >> >>> >> >> >>> >> -----Original Message----- >> >>> >> From: wireless-boun...@wispa.org >> >>> >> [mailto:wireless-boun...@wispa.org >> ] >> >>> >> On >> >>> >> Behalf Of Marlon K. Schafer >> >>> >> Sent: Friday, June 12, 2009 11:02 AM >> >>> >> To: WISPA General List >> >>> >> Subject: [WISPA] Need some quick trango help >> >>> >> >> >>> >> Hi All, >> >>> >> >> >>> >> Got a strange one here. >> >>> >> >> >>> >> I have a 5830 AP with 4 customers on it. 3 have no complaints, 1 >> gets >> >>> >> 300 >> >>> >> to 400k downloads and 1000 to 3000 uploads. >> >>> >> >> >>> >> All links are less than one mile and are within 1/4 mile of each >> >>> >> other. >> >>> >> >> >>> >> Two are right across the street from each other. >> >>> >> >> >>> >> Yesterday we had a few strange things happen so I went hunting for >> >>> >> the >> >>> >> cause. While looking I noticed customer B was my top bandwidth >> >>> >> user >> >>> >> and >> >>> >> he >> >>> >> stayed there for at least 30 minutes. >> >>> >> >> >>> >> As a part of trying to get customer A working better I thought I'd >> >>> >> try >> >>> >> turning off customer B (across the street and on the same AP as >> >>> >> customer >> >>> >> A). >> >>> >> >> >>> >> I shut down customer B (oh yeah, all CPE are Fox SE 5800) and ran >> >>> >> a >> >>> >> speed >> >>> >> test at customer A. Now they got 6000 down and 5000 up. Turn >> customer >> >>> >> B >> >>> >> back on and customer A went back down to unusable service. >> >>> >> >> >>> >> Here's the strange part, I can run the same speed test at customer >> >>> >> B >> >>> >> and >> >>> >> >> >>> >> they get good speeds all of the time. 8000 to 9000 down, 7000 to >> 8000 >> >>> >> up. >> >>> >> Theoretical max on the Trango system. So I don't think that they >> >>> >> are >> >>> >> causing this problem due to steady usage. >> >>> >> >> >>> >> The only thing that's popping out in my mind is that customer B >> >>> >> has >> a >> >>> >> newer >> >>> >> radio (it was replaced last year or so). Could this somehow be a >> >>> >> firmware >> >>> >> issue? >> >>> >> >> >>> >> Neither customer has a programmed preference over the other one at >> >>> >> the >> >>> >> AP >> >>> >> level. The other two customers on the AP haven't called with >> >>> >> problems. >> >>> >> >> >>> >> If anyone can call me with some advice this am I'd sure appreciate >> >>> >> it. >> >>> >> 509.988.0260 Customer A (the nearly dead one) has a big project >> >>> >> due >> >>> >> this >> >>> >> afternoon and I'm at a loss so far. >> >>> >> >> >>> >> Thanks, >> >>> >> marlon >> >>> >> >> >>> >> >> >>> >> >> >>> >> >> ------------------------------------------------------------------------ >> >>> >> ---- >> >>> >> ---- >> >>> >> WISPA Wants You! 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