Customer calls just now.  They ask if the Internet is "having trouble", 
I reply that there are no outages.  She then says she called a couple of 
her friends in neighboring towns and they were all down too.  She asks 
if any other people have called today with problems.  I replied stating 
that a day doesn't go by without someone calling with such an issue etc.

I ask her for some details, "any message on the screen?"  She says that 
a message popped up that said, "No Input".  I thought to myself for a 
minute and replied, "I'm unaware of any Windows message that says that." 
  I asked, "This is in Explorer"?  She said, "No, she can't get Explorer 
to run, nothing will run, the monitor is dark and a small message on the 
blank screen says "No Input."

I would have thought that by now more of the general public would be 
starting to figure some of this out.  It's discouraging to me that such 
an obvious hardware issue resulted in a call to see if the Internet is down.

Rk  <-------- slapping self in forehead!


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