Travis, I was operating on the premise that you said to send them to DSL or cable. Even with that, I did not have that experience. We sent the invoices out with a copy of their usage report and it was rarely, if ever questioned. -RickG
On Sat, Nov 7, 2009 at 2:18 PM, Travis Johnson <t...@ida.net> wrote: > And deal with the extra phone calls each month from customers that claim > they didn't use that much. :( > > Travis > Microserv > > RickG wrote: > > Many of you know this is not that hard. Back in 1997 I had an Allot box that > gave me the numbers. All I did was pull the report and bill accordingly. The > hard part would be integrating it with a billing system so it does it > automatically. -RickG > > On Sat, Nov 7, 2009 at 7:56 AM, Eric Rogers <ecrog...@precisionds.com> > <ecrog...@precisionds.com>wrote: > > > > We are on the verge of changing to a metered or tiered billing structure > with Caps that once they exceed the cap; it doesn't shut off, but they > get charged the overage. Netflix is getting out of control and I don't > want to punish the customers that only use it occasionally. I think > they are very innovative solutions and don't want to hinder new > applications. I just want people that download 160 GB in a month, when > the average is nearly 10 GB a month, to pay their share for expanding > the network. > > > > Who has dabbled in the metered/tiered services and what were your > customers responses? > > What are your tiers? > > Have attitudes changed toward your company as being greedy? > > > > We already have everything in place to do it, just need to send out the > letter saying we are doing it and why. > > > > Eric Rogers > > Precision Data Solutions, LLC > > (317) 831-3000 x200 > > > > > -------------------------------------------------------------------------------- > WISPA Wants You! Join today!http://signup.wispa.org/ > > -------------------------------------------------------------------------------- > > WISPA Wireless List: wireless@wispa.org > > Subscribe/Unsubscribe:http://lists.wispa.org/mailman/listinfo/wireless > > Archives: http://lists.wispa.org/pipermail/wireless/ > > > -------------------------------------------------------------------------------- > WISPA Wants You! Join today!http://signup.wispa.org/ > -------------------------------------------------------------------------------- > > WISPA Wireless List: wireless@wispa.org > > Subscribe/Unsubscribe:http://lists.wispa.org/mailman/listinfo/wireless > > Archives: http://lists.wispa.org/pipermail/wireless/ > > > > > > -------------------------------------------------------------------------------- > WISPA Wants You! Join today! > http://signup.wispa.org/ > > -------------------------------------------------------------------------------- > > WISPA Wireless List: wireless@wispa.org > > Subscribe/Unsubscribe: > http://lists.wispa.org/mailman/listinfo/wireless > > Archives: http://lists.wispa.org/pipermail/wireless/ > -------------------------------------------------------------------------------- WISPA Wants You! Join today! http://signup.wispa.org/ -------------------------------------------------------------------------------- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
