Yes they should. HOWEVER, there is only so much capacity available on the equipment we use. That 5% can (and often does) kill service for the other 95%. I'll gladly give up a netflixer in order to save the 9 grandma's that slow, crappy service would have run off.
Or my service would slow to a crawl and I'd have competitors moving into the area. We're getting calls from all around us, call from the customers of WISPs that aren't doing a good job of either managing or running off that 5%..... marlon ----- Original Message ----- From: "Eric Rogers" <[email protected]> To: "WISPA General List" <[email protected]> Sent: Saturday, November 07, 2009 10:59 AM Subject: Re: [WISPA] Metered Billing >I do agree with you and that works if there are other options. One > customer who was downloading 160G, came from DSL and moved into this > neighborhood and now wants high speed where we are the only option. It > is only a matter of time before others are using Netflix and others. > They come in all gaming consoles now. Why not have the customers pay > for upgrades? If there is a high demand for services, the demand drives > growth; or fees stifle demand. > > Maybe my logic is flawed, but if 5% of the customer base is straining > the network, shouldn't they pay more? > > Eric > > -----Original Message----- > From: [email protected] [mailto:[email protected]] On > Behalf Of Travis Johnson > Sent: Saturday, November 07, 2009 12:22 PM > To: WISPA General List > Subject: Re: [WISPA] Metered Billing > > 10% of your customers will use 90% of your resources. Direct that 10% > customer base to cable or DSL and stop worrying about adding complexity > to your network. > > Travis > Microserv > > Chuck Profito wrote: >> Marlon does this and smiles every time he signs a Bandwidth Hog! >> >> -----Original Message----- >> From: [email protected] [mailto:[email protected]] > On >> Behalf Of Eric Rogers >> Sent: Saturday, November 07, 2009 4:56 AM >> To: WISPA General List >> Subject: [WISPA] Metered Billing >> >> We are on the verge of changing to a metered or tiered billing > structure >> with Caps that once they exceed the cap; it doesn't shut off, but they >> get charged the overage. Netflix is getting out of control and I > don't >> want to punish the customers that only use it occasionally. I think >> they are very innovative solutions and don't want to hinder new >> applications. I just want people that download 160 GB in a month, > when >> the average is nearly 10 GB a month, to pay their share for expanding >> the network. >> >> >> >> Who has dabbled in the metered/tiered services and what were your >> customers responses? >> >> What are your tiers? >> >> Have attitudes changed toward your company as being greedy? >> >> >> >> We already have everything in place to do it, just need to send out > the >> letter saying we are doing it and why. >> >> >> >> Eric Rogers >> >> Precision Data Solutions, LLC >> >> (317) 831-3000 x200 >> >> >> >> > ------------------------------------------------------------------------ > ---- >> ---- >> WISPA Wants You! Join today! >> http://signup.wispa.org/ >> > ------------------------------------------------------------------------ > ---- >> ---- >> >> WISPA Wireless List: [email protected] >> >> Subscribe/Unsubscribe: >> http://lists.wispa.org/mailman/listinfo/wireless >> >> Archives: http://lists.wispa.org/pipermail/wireless/ >> >> >> >> > ------------------------------------------------------------------------ > -------- >> WISPA Wants You! Join today! >> http://signup.wispa.org/ >> > ------------------------------------------------------------------------ > -------- >> >> WISPA Wireless List: [email protected] >> >> Subscribe/Unsubscribe: >> http://lists.wispa.org/mailman/listinfo/wireless >> >> Archives: http://lists.wispa.org/pipermail/wireless/ >> >> > > > ------------------------------------------------------------------------ > -------- > WISPA Wants You! Join today! > http://signup.wispa.org/ > ------------------------------------------------------------------------ > -------- > > WISPA Wireless List: [email protected] > > Subscribe/Unsubscribe: > http://lists.wispa.org/mailman/listinfo/wireless > > Archives: http://lists.wispa.org/pipermail/wireless/ > > > -------------------------------------------------------------------------------- > WISPA Wants You! Join today! > http://signup.wispa.org/ > -------------------------------------------------------------------------------- > > WISPA Wireless List: [email protected] > > Subscribe/Unsubscribe: > http://lists.wispa.org/mailman/listinfo/wireless > > Archives: http://lists.wispa.org/pipermail/wireless/ -------------------------------------------------------------------------------- WISPA Wants You! Join today! http://signup.wispa.org/ -------------------------------------------------------------------------------- WISPA Wireless List: [email protected] Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
