You can fight it or you can comply with it. When we get such notices (and we do get them fairly often), we contact the customer and ask them to remove the Licensed Content, and or shutdown the "Peer-to-peer" sharing they are running on their system.
In 95% of the cases, Our customer of Record, is not aware of such a service running, it is one of their kids running it, and have no problems in removing content and or shutting down the bit torrent service. In rare cases, when the person is aware of what they are doing, we inform them of our AUP policies, and tell them they need to take Licensed content off line from public access. Which is good for them and also for us, (administratively) and our network. Have not had anything escalate neither with the Customer nor the Folks who are sending us the DCMA notices. If you choose to Fight or Ignore, then you have to be prepared to deal with the possible escalations of legal proceedings. We officially take the attitude that a sub $50/month customer is not worth our admin staff spending hours of their time fighting over who is right and who is wrong... Your stance, opinion and mileage may vary ! Faisal Imtiaz SnappyDSL.net -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Adam Goodman Sent: Monday, November 09, 2009 12:12 PM To: WISPA General List Subject: [WISPA] DMCA - copyright infringement We have received an email from our provider with a complaint from "Twentieth Century FOX Film Corporation" about a download movie from BitTorrent. They demand we notify the customer and make sure the customer is aware of our AUP. Has anyone received a notice like this and how did you handle the case. Are you following DMCA protocol, or taking another path? Thank you, Adam ---------------------------------------------------------------------------- ---- WISPA Wants You! Join today! http://signup.wispa.org/ ---------------------------------------------------------------------------- ---- WISPA Wireless List: [email protected] Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ -------------------------------------------------------------------------------- WISPA Wants You! Join today! http://signup.wispa.org/ -------------------------------------------------------------------------------- WISPA Wireless List: [email protected] Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
