To me the question is how much work should I invest in order to
protect "their" copyright interest. It makes sense to me that since
they have no way of knowing the identity of the customer and all they
really have is an ip address. That the ISP would have to connect the
copyright owner to the customer. Billing them for the research work
sounds like good idea to me. That way I am not preventing them from
contacting the perpetrating party, and I also get paid for my time.

-Adam



On Tue, Nov 10, 2009 at 9:24 AM, Robert West <[email protected]> wrote:
> I agree.  I'm not the sheriff, I'm just the messenger boy.  I pass it along
> and forget it.  Not my job.
>
> Bob-
>
>
> -----Original Message-----
> From: [email protected] [mailto:[email protected]] On
> Behalf Of Chuck Hogg
> Sent: Monday, November 09, 2009 12:41 PM
> To: WISPA General List
> Subject: Re: [WISPA] DMCA - copyright infringement
>
> Notify customer, give a warning, make not on account, disregard studio
> letter.  Wait for subpoena before giving the studios any information.
>
> Regards,
> Chuck Hogg
> Shelby Broadband
> 502-722-9292
> [email protected]
> http://www.shelbybb.com
>
>
> -----Original Message-----
> From: [email protected] [mailto:[email protected]] On
> Behalf Of Adam Goodman
> Sent: Monday, November 09, 2009 12:12 PM
> To: WISPA General List
> Subject: [WISPA] DMCA - copyright infringement
>
> We have received an email from our provider with a complaint from
> "Twentieth Century FOX Film Corporation" about a download movie from
> BitTorrent.
>
> They demand we notify the customer and make sure the customer is aware
> of our AUP. Has anyone received a notice like this and how did you
> handle the case. Are you following DMCA protocol, or taking another
> path?
>
> Thank you,
> Adam
>
>
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