$15 DSL is typically, only half the story, the telco's make about $50-$70 in phone line billing.... They are not selling $15 Naked DSL... I believe the best counter to this is for the WISP, to strength's their network and offer voice services ....
Nothing is a perfect solution, but also remember, DSL is not a perfect product either... Another key issue to keep in mind is that the bar for high bandwidth delivery is being raised for everyone, telco's, cable co's and WISP's included. Folks in metro areas are the first to feel the effect of this, the folks in rural areas are going to see the effect a bit later.... I would suggest for all the WISP's to start looking at the 'n' gear available today in the market place, and also keep tabs on all the usual/favorite mfg of wireless equipment soon coming out with their 'n' gear. You' don't have to like a particular mfg. however regardless of mfg. if you get your hands on radios running 'n', it is really exhilarating, to see bandwidth thruput go up by a factor of 5x or 10x over the standard a/b/g gear. Personalized customer service is a big plus for the local WISP, but for a moment think about a scenario where, instead of the WISP playing catchup with the Telco's, the Telco's playing catchup with the WISP's.... If you put your personal preferences aside for a moment, and just look at the technology... you will see that in the in the next 12 month, there is a new wave of equipment coming out that could (I empasisze 'could' ) give the WISP's a significant advantage.. That will leave us only with the business decision of how to and what to do... Faisal SnappyDSL.net On 3/14/2010 11:28 AM, Steven G McGehee wrote: > That's a great point and we've noticed that too -- in fact, some of our > phone techs will inform us that customers stuck with us or even switched > back to us after dealing with poor (phone) support from the bigger > companies. It's a good feeling, and it does still mean a lot to many > people out there. > > > > Jayson Baker wrote: > >> We offer something the telco never will... >> A local business with local, friendly support staff. All calls are answered >> and handled locally. >> We promote this heavily--and a lot of people are willing to pay more for it. >> >> On Sun, Mar 14, 2010 at 9:24 AM, Steven G McGehee<[email protected]> wrote: >> >> >> >>> Hi Kurt, >>> >>> What we decided to do a few years ago was let the residential users >>> "go," basically. We knew we couldn't compete with the telcos/cable co. >>> increasingly lower prices so our sales guys (I'm a tech) changed tactics >>> and just focused on businesses -- offering them multi-megabit upstream >>> speeds, carrier grade uptime with SLAs whereby they get a credit for >>> every hour they're down (which is quite rare, but customers like the >>> sound of it). We often also throw offer a second backup wireless link >>> (usually connecting on to a different PoP on a different frequency) and >>> setup EIGRP for them. Hosting/email services/24-7 >>> monitoring/colocation/voip are on the menu too so those get put into >>> negotiations with the potential clients. >>> >>> Residential users don't have a need for a lot of that though, so we too >>> were wondering how to compete. While we still do dialup/DSL for them, >>> our strategy was to go for the businesses...a few years behind us, we're >>> happy with that decision. Good luck! >>> >>> -Steven >>> >>> >>> >>> Kurt Fankhauser wrote: >>> >>> >>>> Local phone company here just expanded their DSL coverage area and mailed >>>> out fliers to everyone for $15 DSL. I see no mention of it being a >>>> promotional price. One person said as long as you have it they will not >>>> raise the rate from $15. Think its for 768k service. Anyways we are >>>> >>>> >>> getting >>> >>> >>>> about 1 person a day switching from our $35/month/768k wireless service >>>> >>>> >>> to >>> >>> >>>> this DSL. Does anyone have any suggestions as to how to retain these >>>> customers???? They are not even giving us a chance to offer them a lower >>>> price as they all already have the DSL turned on and been using it for a >>>> month before they cancel ours. >>>> >>>> >>>> >>>> Kurt Fankhauser >>>> WAVELINC >>>> P.O. Box 126 >>>> Bucyrus, OH 44820 >>>> 419-562-6405 >>>> www.wavelinc.com >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>> -------------------------------------------------------------------------------- >>> >>> >>>> WISPA Wants You! Join today! >>>> http://signup.wispa.org/ >>>> >>>> >>>> >>> -------------------------------------------------------------------------------- >>> >>> >>>> WISPA Wireless List: [email protected] >>>> >>>> Subscribe/Unsubscribe: >>>> http://lists.wispa.org/mailman/listinfo/wireless >>>> >>>> Archives: http://lists.wispa.org/pipermail/wireless/ >>>> >>>> >>>> >>> >>> -------------------------------------------------------------------------------- >>> WISPA Wants You! Join today! >>> http://signup.wispa.org/ >>> >>> -------------------------------------------------------------------------------- >>> >>> WISPA Wireless List: [email protected] >>> >>> Subscribe/Unsubscribe: >>> http://lists.wispa.org/mailman/listinfo/wireless >>> >>> Archives: http://lists.wispa.org/pipermail/wireless/ >>> >>> >>> >> >> -------------------------------------------------------------------------------- >> WISPA Wants You! Join today! >> http://signup.wispa.org/ >> -------------------------------------------------------------------------------- >> >> WISPA Wireless List: [email protected] >> >> Subscribe/Unsubscribe: >> http://lists.wispa.org/mailman/listinfo/wireless >> >> Archives: http://lists.wispa.org/pipermail/wireless/ >> >> > > > -------------------------------------------------------------------------------- > WISPA Wants You! Join today! > http://signup.wispa.org/ > -------------------------------------------------------------------------------- > > WISPA Wireless List: [email protected] > > Subscribe/Unsubscribe: > http://lists.wispa.org/mailman/listinfo/wireless > > Archives: http://lists.wispa.org/pipermail/wireless/ > > -------------------------------------------------------------------------------- WISPA Wants You! Join today! http://signup.wispa.org/ -------------------------------------------------------------------------------- WISPA Wireless List: [email protected] Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
