Regretfully no. I went the other route, was so overly nice and respectful (Almost to the edge of sarcasim) I'm sure they felt like total jerks, or at least normal folk would. A big smile on my face and a saws-all in my hand.
But I was worked up, I can tell ya that. Bob- ----- Original Message ----- From: "Kurt Fankhauser" <k...@wavelinc.com> To: "'WISPA General List'" <wireless@wispa.org> Sent: Friday, April 23, 2010 10:59 PM Subject: Re: [WISPA] Today I fied a customer and I liked it! WAS An Old Woman > Did you actually tell them "YOUR FIRED" ??? > > Congrats if you did, I know we've all wanted to do that at times to > certain > customers... > > Kurt Fankhauser > WAVELINC > P.O. Box 126 > Bucyrus, OH 44820 > 419-562-6405 > www.wavelinc.com > > > -----Original Message----- > From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On > Behalf Of Robert West > Sent: Thursday, April 22, 2010 9:54 PM > To: WISPA General List > Subject: Re: [WISPA] Today I fied a customer and I liked it! WAS An Old > Woman > > Ah........... But it got better today. > > This customer was the ONLY one on a very NEW AP. Teenage grandson begged > and begged to be installed. I never install a paying customer until I > test > and test and tweak with a volunteer and it's perfect and near bullet > proof. > But "Josh" begs and I bend the rules. Told my cousin, who was my > volunteer, > > I'd be back after I get this kid all fixed up. So I go to boys house. > Lives with grandparents. The place is like a postcard. Very unbelievably > anal. Calculations put me 20 feet up for bottom of Fresnel. Grandpa says > "Nope", can't put it on the house. (2 story, tall place) No antenna > tower....... Well too bad then. But "Josh", 15, makes the sad story to > me > so I bend again and spring for a 4 foot hole, 6 bags of cement, 40 foot > mast, ect.......... Way out back behind the shed. Tell them all it will > take probably a week to get it all set to be perfect. Well here it is, > been > > a week. Of course, grandma yells at me last night, has a big attitude. > Today, boy calls, "Internet not working" Attitude again. (I'm monitoring > all day, problem is obviously is with his PC) I remind him that old man > said no house mount (has a very nice big chimney to clam on to) and I was > monitoring the signal all day today, and I was. Has a -74 ALL DAY! He's > 7 > miles out with trees........ But still very good signal. So teen boy, > "Josh" tells me "Grandpa said that if you don't come out right now to fix > it > > you need to come tomorrow and take everything out including "the pole" > because it's UNRELIABLE" > > Oppps! Said the wrong thing. I closed the store, went home and picked up > my saws all, drove out....... Pulled out the big cable cutters........ > Josh boy comes over on his ATV........ "What ya think is wrong?" I > say....... "I'm sorry, grandpa says we're unreliable so I'm just gonna > help > > you all out and take it all down. > > Deer eyes in the headlights. > > Bluff called. > > Cut the cable, took down top section. Grandpa comes out. "Sorry we > weren't > > reliable sir, I told you it would take about a week but I don't want to > cause you anymore pain........." > > "Uh, uh, uh......." He says. > > Sawsall. Last section. "Josh, can you go get me the power injector and > power supply?" Okay....... > > In and out. > > YOU'RE FIRED! > > I'm working on a clause in our terms of service concerning "Unreasonable > Customers". From now on, I reserve the right to fire unreasonable > customers. > > The truth is, I really don't give a damn if I provide quality internet at > a > more than reasonable price to people who are jerks to us. Life is too > short. I'm a nice guy, (Too nice, so says Gene Kelly... YO, GENE!) I'm > done with unreasonable, pushy people. They need to sign a "I Won't Be A > Jerk" agreement. And yes, I'm making one. > > Enjoy. > > Bob- > > > > > > > > > > ----- Original Message ----- > From: "RickG" <rgunder...@gmail.com> > To: "WISPA General List" <wireless@wispa.org> > Sent: Thursday, April 22, 2010 1:44 PM > Subject: Re: [WISPA] An Old Woman > > > That as good as the old man who asked my installer if he was spending > the night since its so late! > > On Thu, Apr 22, 2010 at 12:46 AM, Robert West > <robert.w...@just-micro.com> wrote: >> An old woman yelled at me tonight. >> >> "It's Ten O'clock, it's time to come down!" >> >> I work 24 hours a day. Old woman pissed me of. >> >> Had to share. >> >> Almost took my anenna home with m. >> >> >> >> > ---------------------------------------------------------------------------- > ---- >> WISPA Wants You! 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