If there are 300 members one reply to all is 300 messages in that one
moment, which well exceeds 180/minute, though...


Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373


On Fri, Mar 7, 2014 at 9:59 AM, Nick Olsen <[email protected]> wrote:

> For this particular customer. We/they filter their incoming mail through a
> Barracuda spam filter. From there it's forwarded to Google Apps.
>
> Well recently $CUSTOMER has been bouncing around a TON of internal email
> due to sending internal distribution lists. Then people "reply all" the
> message, Spawning another 300+ emails. So the key here. Is that google
> apps. Even for internal user to user mail. Does an MX lookup and sends the
> mail to whatever it gets back. So even their internal mail gets looped
> through our barracuda filter.
>
> Well, Mail started to stack up in the barracuda getting rejected by google
> SMTP for exceeding the users rate limit. Which is apparently 180 messages a
> minute, 3600 an hour. Or 86,400 a day. Google swears this is "per-user".
> Not per domain. Or per sending IP. But it appears that's incorrect. As no
> one user has received that much mail. The domain as a whole has. As well as
> a single sending IP (Our barracuda) exceeded that limit.
>
> After about an hour on the phone with support. They asked me to send them
> headers. Only to reply four hours later with a carbon copy of the error
> message I was already given in the SMTP session (
> http://support.google.com/mail/answer/6592).
>
> Guess we'll see how they respond to my follow up email.
>
> Nick Olsen
> Network Operations
> (855) FLSPEED  x106
>
>
> ------------------------------
> *From*: "Josh Luthman" <[email protected]>
> *Sent*: Friday, March 07, 2014 9:44 AM
>
> *To*: [email protected]
> *Cc*: "WISPA General List" <[email protected]>
> *Subject*: Re: [WISPA] Outsourced Server and mail hosting
>
>
> Eh "If you can't fix my problem find someone who can".
>
> What is the issue?
>
> Josh Luthman
> Office: 937-552-2340
> Direct: 937-552-2343
> 1100 Wayne St
> Suite 1337
> Troy, OH 45373
> On Mar 7, 2014 9:40 AM, "Nick Olsen" <[email protected]> wrote:
>>
>> Darn, And here I thought you had some kind of Google Apps secret for me.
>> Like "Talk to the Irish people, They're the competent ones".
>>
>> Granted, That would've been an awkward phone call. "Can I speak to.. The
>> .. Irish... people?"
>>
>> Nick Olsen
>> Network Operations
>> (855) FLSPEED  x106
>>
>>
>> ------------------------------
>> *From*: "Josh Luthman" <[email protected]>
>> *Sent*: Friday, March 07, 2014 9:36 AM
>> *To*: [email protected]
>> *Cc*: "WISPA General List" <[email protected]>
>> *Subject*: Re: [WISPA] Outsourced Server and mail hosting
>>
>>
>> Well I'm bad at my foreign accents.  I thought I read Scottish or Irish.
>>
>> Josh Luthman
>> Office: 937-552-2340
>> Direct: 937-552-2343
>> 1100 Wayne St
>> Suite 1337
>> Troy, OH 45373
>>  On Mar 7, 2014 9:09 AM, "Nick Olsen" <[email protected]> wrote:
>>>
>>> Irish? No. Both foreign (Unknown origin) but not Irish for sure.
>>>
>>> Nick Olsen
>>> Network Operations
>>> (855) FLSPEED  x106
>>>
>>>
>>> ------------------------------
>>> *From*: "Josh Luthman" <[email protected]>
>>> *Sent*: Friday, March 07, 2014 9:07 AM
>>> *To*: [email protected]
>>> *Cc*: "WISPA General List" <[email protected]>
>>> *Subject*: Re: [WISPA] Outsourced Server and mail hosting
>>>
>>>
>>> Did you talk to the Irish people?
>>>
>>> Josh Luthman
>>> Office: 937-552-2340
>>> Direct: 937-552-2343
>>> 1100 Wayne St
>>> Suite 1337
>>> Troy, OH 45373
>>>   On Mar 7, 2014 9:01 AM, "Nick Olsen" <[email protected]> wrote:
>>>>
>>>> Been dealing with Google Apps for education support on an email issue
>>>> most of yesterday. They've proven to be completely useless thus far. 
>>>> /2cents
>>>>
>>>> Nick Olsen
>>>> Network Operations
>>>> (855) FLSPEED  x106
>>>>
>>>>
>>>> ------------------------------
>>>> *From*: "Mac Dearman" <[email protected]>
>>>> *Sent*: Thursday, March 06, 2014 8:48 PM
>>>> *To*: "WISPA General List" <[email protected]>
>>>> *Subject*: Re: [WISPA] Outsourced Server and mail hosting
>>>>
>>>>   Well... I have never had a problem with godaddy and we take care of
>>>> the
>>>> customer support. Everything the sub needs is provided for them in their
>>>> webmail home page. Mobile email setup, outlook, Iphone, droid...etc is
>>>> all
>>>> just a hyperlink and its done. It has been too easy. I didn't say it was
>>>> free :-) , but it sure is sweet
>>>>
>>>>
>>>> Mac
>>>>
>>>> -----Original Message-----
>>>> From: [email protected] [mailto:[email protected]] On
>>>> Behalf Of Robert
>>>> Sent: Thursday, March 06, 2014 3:32 PM
>>>> To: WISPA General List
>>>> Subject: Re: [WISPA] Outsourced Server and mail hosting
>>>>
>>>> Wow, I went through a nightmare with a customer who was using GoDaddy...
>>>> We switched them to gmail and they are happy now.. They got NO help
>>>> from GoDaddy... around and around they went.. Both on our network and
>>>> charter so was able to eliminate that as the problem..
>>>>
>>>> On 03/06/2014 01:14 PM, Mac Dearman wrote:
>>>> > We have been outsourcing email/hosting..etc to GoDaddy for 26 months
>>>> > now and I can honestly say that it has been a real relief for us.
>>>> > Their spam solution has been good as well. We pay about .60 cents a
>>>> > month per sub, but they have really nice webmail.
>>>> >
>>>> >
>>>> > YMMV, GL
>>>> > Mac
>>>> >
>>>> > -----Original Message-----
>>>> > From: [email protected] [mailto:[email protected]]
>>>> > On Behalf Of Matt
>>>> > Sent: Thursday, March 06, 2014 12:11 PM
>>>> > To: WISPA General List
>>>> > Subject: Re: [WISPA] Outsourced Server and mail hosting
>>>> >
>>>> >> We are using tucows/opensrs. The antispam isn't as good as Postini
>>>> was.
>>>> >> But we fired Postini/Google when I found out that they spy on the
>>>> >> customer's communications. Tucows doesn't.
>>>> >
>>>> > About how much is Tucows per box?
>>>> > _______________________________________________
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>>>> >
>>>> >
>>>> > -----
>>>> > No virus found in this message.
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>>>> > 03/06/14
>>>> >
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