I would never outsource to someone like Google or GoDaddy or... Only to places 
where you can call (or e-mail) someone that can affect a change in the server's 
configuration. 




----- 
Mike Hammett 
Intelligent Computing Solutions 
http://www.ics-il.com 

----- Original Message -----

From: "Nick Olsen" <[email protected]> 
To: "Josh Luthman" <[email protected]> 
Cc: "WISPA General List" <[email protected]> 
Sent: Friday, March 7, 2014 9:21:44 AM 
Subject: Re: [WISPA] Outsourced Server and mail hosting 


Well, Technically they sent One. Because it sends to an alias. Which then sends 
to the rest of the users. That being said. They limit and error given 
specifically says Receiving. Not sending. 

Nick Olsen 
Network Operations 
(855) FLSPEED x106 




>From : "Josh Luthman" <[email protected]> 
Sent : Friday, March 07, 2014 10:20 AM 
To : "[email protected]" <[email protected]> 
Cc : "WISPA General List" <[email protected]> 
Subject : Re: [WISPA] Outsourced Server and mail hosting 

But that one user sent 300 messages. I'm not talking about receiving. 


Josh Luthman 
Office: 937-552-2340 
Direct: 937-552-2343 
1100 Wayne St 
Suite 1337 
Troy, OH 45373 
On Fri, Mar 7, 2014 at 10:14 AM, Nick Olsen < [email protected] > wrote: 


Agreed. Like I said. We exceed that on a per-domain or per-sendingIP basis. 

However, They swear that limit is per-user. So, User receives an email that is 
part of a list. Replies all, Which sends to an Alias. And that Alias spawns off 
300+ emails to 300+ users. So no one user actually Received more then a few 
emails per minute. 

Just like this list. The mail server in question may send 300+ emails when I 
click send. But I, Nor you. Have received any more then a few messages. 


Nick Olsen 
Network Operations 
(855) FLSPEED x106 




>From : "Josh Luthman" < [email protected] > 
Sent : Friday, March 07, 2014 10:10 AM 
To : " [email protected] " < [email protected] > 


Cc : "WISPA General List" < [email protected] > 
Subject : Re: [WISPA] Outsourced Server and mail hosting 



If there are 300 members one reply to all is 300 messages in that one moment, 
which well exceeds 180/minute, though... 


Josh Luthman 
Office: 937-552-2340 
Direct: 937-552-2343 
1100 Wayne St 
Suite 1337 
Troy, OH 45373 
On Fri, Mar 7, 2014 at 9:59 AM, Nick Olsen < [email protected] > wrote: 
<blockquote>

For this particular customer. We/they filter their incoming mail through a 
Barracuda spam filter. From there it's forwarded to Google Apps. 

Well recently $CUSTOMER has been bouncing around a TON of internal email due to 
sending internal distribution lists. Then people "reply all" the message, 
Spawning another 300+ emails. So the key here. Is that google apps. Even for 
internal user to user mail. Does an MX lookup and sends the mail to whatever it 
gets back. So even their internal mail gets looped through our barracuda 
filter. 

Well, Mail started to stack up in the barracuda getting rejected by google SMTP 
for exceeding the users rate limit. Which is apparently 180 messages a minute, 
3600 an hour. Or 86,400 a day. Google swears this is "per-user". Not per 
domain. Or per sending IP. But it appears that's incorrect. As no one user has 
received that much mail. The domain as a whole has. As well as a single sending 
IP (Our barracuda) exceeded that limit. 

After about an hour on the phone with support. They asked me to send them 
headers. Only to reply four hours later with a carbon copy of the error message 
I was already given in the SMTP session ( 
http://support.google.com/mail/answer/6592 ). 

Guess we'll see how they respond to my follow up email. 


Nick Olsen 
Network Operations 
(855) FLSPEED x106 




>From : "Josh Luthman" < [email protected] > 
Sent : Friday, March 07, 2014 9:44 AM 


To : [email protected] 
Cc : "WISPA General List" < [email protected] > 
Subject : Re: [WISPA] Outsourced Server and mail hosting 



Eh "If you can't fix my problem find someone who can". 
What is the issue? 
Josh Luthman 
Office: 937-552-2340 
Direct: 937-552-2343 
1100 Wayne St 
Suite 1337 
Troy, OH 45373 
On Mar 7, 2014 9:40 AM, "Nick Olsen" < [email protected] > wrote: 
<blockquote>

Darn, And here I thought you had some kind of Google Apps secret for me. Like 
"Talk to the Irish people, They're the competent ones". 

Granted, That would've been an awkward phone call. "Can I speak to.. The .. 
Irish... people?" 

Nick Olsen 
Network Operations 
(855) FLSPEED x106 




>From : "Josh Luthman" < [email protected] > 
Sent : Friday, March 07, 2014 9:36 AM 
To : [email protected] 
Cc : "WISPA General List" < [email protected] > 
Subject : Re: [WISPA] Outsourced Server and mail hosting 

Well I'm bad at my foreign accents. I thought I read Scottish or Irish. 
Josh Luthman 
Office: 937-552-2340 
Direct: 937-552-2343 
1100 Wayne St 
Suite 1337 
Troy, OH 45373 
On Mar 7, 2014 9:09 AM, "Nick Olsen" < [email protected] > wrote: 
<blockquote>

Irish? No. Both foreign (Unknown origin) but not Irish for sure. 

Nick Olsen 
Network Operations 
(855) FLSPEED x106 




>From : "Josh Luthman" < [email protected] > 
Sent : Friday, March 07, 2014 9:07 AM 
To : [email protected] 
Cc : "WISPA General List" < [email protected] > 
Subject : Re: [WISPA] Outsourced Server and mail hosting 

Did you talk to the Irish people? 
Josh Luthman 
Office: 937-552-2340 
Direct: 937-552-2343 
1100 Wayne St 
Suite 1337 
Troy, OH 45373 
On Mar 7, 2014 9:01 AM, "Nick Olsen" < [email protected] > wrote: 
<blockquote>

Been dealing with Google Apps for education support on an email issue most of 
yesterday. They've proven to be completely useless thus far. /2cents 

Nick Olsen 
Network Operations 
(855) FLSPEED x106 




>From : "Mac Dearman" < [email protected] > 
Sent : Thursday, March 06, 2014 8:48 PM 
To : "WISPA General List" < [email protected] > 
Subject : Re: [WISPA] Outsourced Server and mail hosting 
Well... I have never had a problem with godaddy and we take care of the 
customer support. Everything the sub needs is provided for them in their 
webmail home page. Mobile email setup, outlook, Iphone, droid...etc is all 
just a hyperlink and its done. It has been too easy. I didn't say it was 
free :-) , but it sure is sweet 


Mac 

-----Original Message----- 
From: [email protected] [mailto: [email protected] ] On 
Behalf Of Robert 
Sent: Thursday, March 06, 2014 3:32 PM 
To: WISPA General List 
Subject: Re: [WISPA] Outsourced Server and mail hosting 

Wow, I went through a nightmare with a customer who was using GoDaddy... 
We switched them to gmail and they are happy now.. They got NO help 
from GoDaddy... around and around they went.. Both on our network and 
charter so was able to eliminate that as the problem.. 

On 03/06/2014 01:14 PM, Mac Dearman wrote: 
> We have been outsourcing email/hosting..etc to GoDaddy for 26 months 
> now and I can honestly say that it has been a real relief for us. 
> Their spam solution has been good as well. We pay about .60 cents a 
> month per sub, but they have really nice webmail. 
> 
> 
> YMMV, GL 
> Mac 
> 
> -----Original Message----- 
> From: [email protected] [mailto: [email protected] ] 
> On Behalf Of Matt 
> Sent: Thursday, March 06, 2014 12:11 PM 
> To: WISPA General List 
> Subject: Re: [WISPA] Outsourced Server and mail hosting 
> 
>> We are using tucows/opensrs. The antispam isn't as good as Postini was. 
>> But we fired Postini/Google when I found out that they spy on the 
>> customer's communications. Tucows doesn't. 
> 
> About how much is Tucows per box? 
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