Kevin, In Canton, Ohio we do not delete this inquiry information. Total number of inquiries are tracked and reported monthly. We have similar scenarios here. We on average receive about 35% of our applications back. We contact the inquiry back one time to get insight on their interest. If we do not hear from them again, up to 30 days, we disqualify the application in the system. We use applicant withdrew their request as the disqualifying reason, which is provided in the drop down menu under intake.
Good luck Robin Seemann -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Kevin Hansen Sent: Wednesday, September 17, 2003 10:06 AM To: '[EMAIL PROTECTED]' Subject: [WTW] Ways to Work Question Hello, We at Consumer Credit Counseling Service of Jacksonville, Florida are new to the Ways to Work program.... I'm seeking guidance with this - I send out and application package to all of our potential applicants who meet the minimum eligibility requirements for Ways to Work. I then enter this person's basic info into the Ways to Work software. Then, even after I send these folks a follow-up letter, I still do not hear from them. My question: How long (if any) do I leave these "Never Hear Froms" entered in the Ways to Work software. Do I delete these potential applicant after a while (time frame) or leave them in the system forever? Kevin P.S. Hope to meet you all next month... "Have a Fine Day" Kevin Hansen, C.C.C.C. Loan Coordinator for "Ways To Work" Family Counseling Services 1639 Atlantic Blvd. Jacksonville, Fl 32207 (904) 396-4846, Ext. 115 Fax (904) 398-6649 [EMAIL PROTECTED]
