In Norfolk we do not delete any appliations or new intakes, but after thirty
days we close the file.
----- Original Message ----- 
From: "Robin Seemann" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Wednesday, September 17, 2003 10:33 AM
Subject: RE: [WTW] Ways to Work Question


> Kevin,
>
> In Canton, Ohio we do not delete this inquiry information.  Total number
of
> inquiries are tracked and reported monthly.  We have similar scenarios
here.
> We on average receive about 35% of our applications back.  We contact the
> inquiry back one time to get insight on their interest.  If we do not hear
> from them again, up to 30 days, we disqualify the application in the
system.
> We use applicant withdrew their request as the disqualifying reason, which
> is provided in the drop down menu under intake.
>
> Good luck
>
> Robin Seemann
>
> -----Original Message-----
> From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]
> On Behalf Of Kevin Hansen
> Sent: Wednesday, September 17, 2003 10:06 AM
> To: '[EMAIL PROTECTED]'
> Subject: [WTW] Ways to Work Question
>
>
> Hello,
>
> We at Consumer Credit Counseling Service of Jacksonville, Florida are new
to
> the Ways to Work program....
>
> I'm seeking guidance with this - I send out and application package to all
> of our potential applicants who meet the minimum eligibility requirements
> for Ways to Work.  I then enter this person's basic info into the Ways to
> Work software.  Then, even after I send these folks a follow-up letter, I
> still do not hear from them.
>
> My question: How long (if any) do I leave these "Never Hear Froms" entered
> in the Ways to Work software.  Do I delete these potential applicant after
a
> while (time frame) or leave them in the system forever?
>
> Kevin
>
>
> P.S.  Hope to meet you all next month...
>
> "Have a Fine Day"
> Kevin Hansen, C.C.C.C.
> Loan Coordinator for "Ways To Work"
> Family Counseling Services
> 1639 Atlantic Blvd.
> Jacksonville, Fl 32207
> (904) 396-4846, Ext. 115
> Fax (904) 398-6649
> [EMAIL PROTECTED]
>
>
>


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