I keep my whole life on email. I am a writer and run my own business. I need my back emails! I am terrified that I lost them. Please help if you can.
Some of this may seem rudimentary, but my understanding of entourage is just that. Macbook Pro OS X 10.4.11 Entourage 10.1.1 POP email account Step-by-step here¹s what happened and what I did. 1) Entourage wouldn¹t open Inbox. Message said to rebuild the database. 2) Did typical rebuild. 3) Got message that database was full. 4) Restarted. Ran disk utility. Did typical rebuild again. 5) Same message: Database full. 6) Ran disk utility from startup disk. Fixed disk issues. 7) Tried opening Entourage. Same message. Database full. 8) Looked at entourage.mvps.org. Read that drive needs 2X the amount of space as what is in the identity and a few old databases at 3.99 MB each. I only had 9 GB of space (120 GB drive) so I deleted some old databases (not the most recent couple) and moved my itunes music folder to an external drive. I also copied my entire documents folder onto my external drive as backup. The last database was dated November 13, 2008. 9) Tried typical rebuild again. It didn¹t work. 10) Tried advanced rebuild. Held breath. (January 3, 2009) 11) Entourage opened. The inbox has a few very old messages plus the messages that have been kept on the server since I last purged it (December 1, 2008). There is nothing in the Sent folder. The database is 3.39 GB according to the file list. 12) Today: This is what the Main Identity folder looks like: [URL=http://imageshack.us][IMG]http://img145.imageshack.us/img145/8959/pictu re12uc1.png[/IMG][/URL] I hope and imagine that I can retrieve the 3.99 GB that are in my last update from November 13. I purchased Office 2008, hoping that after I upgrade that I will be able to access the database, but don¹t know if it¹s better to import back into office X (or get 2004) or how to do any of that. I am pretty dim about all of this and recently suffered a head injury and this is very hard for me to work through. If anyone could help me with detailed step by step, I would really appreciate it!!!! I have an appointment at the Mac Genius Bar tonight at 9PM, but think I will get better help here...no? Thank you very much. Tamara YouTalk mailing list List address: [email protected] List information: http://entourage.mvps.org/support_options/list.html List moderator: [email protected]
