On 8/5/09 6:14 AM, "Virzi, Robert A" <[email protected]> wrote:
> Okay, this is just weird. I didn't know about the start-with-shift trick. > When I start Entourage with shift down, it works fine. It does NOT crash. > All my mail appears to be there, and it syncs with the Exchange server. If I > don't hold down shift, it reliably crashes four seconds in. This is indicating a schedule running and a bad message either in your outbox or one trying to download is corrupt. To find the bad message, log into your account with your web browser and check the oldest messages. It's generally in the oldest ones. To test, move them out of the Inbox on the server into a holding folder. Now test downloading in Entourage. If it works, then you know the bad message is one in the holding folder. If this works you don't need to move into a new Identity. If you do decide to create a new Identity, follow the directions here: How to manually move your data. (when import fails and/or you need to move to a new Identity same version or revert to an older version) <http://www.entourage.mvps.org/install/manual_install.html> You start exporting all as .rge. If that fails, then export one item at a time as .rge. This will tell you where the corruption is located. If it's messages, run the export as MBOX files next. The script will fail on the folder with corruption. You divide the folder and manually drag the subfolder until you find the corrupt message(s). Exporting as .rge does not get categories for calendar events, notes or tasks. I use Paul Berkowitz's export-import scripts for that. Have fun. :-) -- Diane -- YouTalk mailing list List address: [email protected] List information: http://entourage.mvps.org/support_options/list.html List moderator: [email protected], [email protected] To unsubscribe: mailto:[email protected]?subject=unsubscribe
