On 1/20/10 1:47 PM, "Sarah Bachman" <[email protected]> wrote:
> I can't install Entourage Web Services Edition because, according to
> the pop-up window, "A version of this software required to install
> this update was not found on this volume" (the volume in question
> being my HD)
There are tons of errors involving installing and updating. For this
particular error, I would drag the Microsoft Office folder in applications
to the trash. Delete the receipts in both these locations:
Manually remove these files:
> * Delete Microsoft Office 2008 settings.plist file:
/Users/username/Library/Preferences/Microsoft/Office 2008/Microsoft Office
2008 settings.plist
> * Remove all office2008...pkg receipts in /Library/Receipts (you might not
have these)
1. If you are running Snow Leopard, remove the com.microsoft....plist files
in this folder:
2. In the Finder toolbar under Go, paste in this path:
/private/var/db/receipts
> * Empty the trash.
<http://www.entourage.mvps.org/install/update_steps.html>
Reinstall following these directions.
<http://www.entourage.mvps.org/install/update_steps.html>
For more help with install/update errors see this page;
<http://www.entourage.mvps.org/error/install_update.html>
Hope this helps!
--
Diane
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