Diane,
Thank you very much!
Can I reinstall Entourage from the web? I don't have my disk anymore.
Thanks,
Sarah
On 1/20/10 1:47 PM, "Sarah Bachman" <[email protected]> wrote:
I can't install Entourage Web Services Edition because, according to
the pop-up window, "A version of this software required to install
this update was not found on this volume" (the volume in question
being my HD)
There are tons of errors involving installing and updating. For this
particular error, I would drag the Microsoft Office folder in applications
to the trash. Delete the receipts in both these locations:
Manually remove these files:
* Delete Microsoft Office 2008 settings.plist file:
/Users/username/Library/Preferences/Microsoft/Office 2008/Microsoft Office
2008 settings.plist
* Remove all office2008...pkg receipts in /Library/Receipts (you might not
have these)
1. If you are running Snow Leopard, remove the com.microsoft....plist files
in this folder:
2. In the Finder toolbar under Go, paste in this path:
/private/var/db/receipts
* Empty the trash.
<http://www.entourage.mvps.org/install/update_steps.html>
Reinstall following these directions.
<http://www.entourage.mvps.org/install/update_steps.html>
For more help with install/update errors see this page;
<http://www.entourage.mvps.org/error/install_update.html>
Hope this helps!
--
Diane
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S. L. Bachman
POB 627
La Honda, CA 94020
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