SNMP Informant Agent (Standard Edition) was already installed on the Windows machine, but it still didn't get the information about it and the command 'zenperfsnmp run' only collects information about 1 of 2 machines currently being monitored (localhost, not the Windows box in question). Also, I don't think this has anything to do with this problem, but I'm on a private network and we can't ping any of the machines so ping is currently failing on this Windows box.

Does the SNMP Informant have to be configured in some way or run as a service? Or is there something else I am missing?


Thanks,
Ronak

On 9/12/06, Eric Newton <[EMAIL PROTECTED]> wrote:
Hi Ronak,

The default configuration of Zenoss depends on snmp-informant SNMP
extensions to return these values for Windows devices.  Download and
install the free version on your windows device.  Restart your
zenperfsnmp daemon:

    $ zenperfsnmp restart

to see configuration changes take effect more quickly.  By default,
these are reloaded by zenperfsnmp only every half-hour.

-Eric


Ronak Patel wrote:
> Hi,
>
> I'm a newbie to Zenoss and I'm running the virtual appliance (release
> 0.21.0)
> to experiment and learn Zenoss. I added a Windows box running Server 2003
> (no Zenwin yet though, because 0.21 does not support the current
> Zenwin) and
> I verified that zenmodeler models the system accurately (HDD capacity,
> total
> memory, OS, software installed, etc.). However, it seems like
> zenperfsnmp is
> not collecting data of the current state of the device. The CPU,
> memory, HD
> space, etc. graphs show but they are blank and remain static. The total
> capacity of the FileSystem is shown but the Free Bytes and % Util reads
> "unknown" and the Used Bytes entry is blank.
>
> I have only two devices being monitored (localhost - the VMware FC5
> image -
> and this Windows Box). I ran 'zenperfsnmp run' and it returns the message
> "INFO:zen.zenperfsnmp:collected 1 of 1 devices in 0.09" even though there
> are two devices being monitored. Furthermore, I ran snmpwalk on some
> OIDs of
> the Windows Server collected by Zenoss (I'm guessing by zenmodeler)
> and it
> returns completely accurate data.
>
> By the way, SNMP and SNMP trap services are up and running on the Windows
> Server. However, I don't know if I did something wrong setting up the
> community string and if that may be causing this problem.
>
> Any suggestions on how to fix or diagnose this problem would be very
> appreciated. Thanks in advance.
>
> ------------------------------------------------------------------------
>
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> zenoss-users mailing list
> [email protected]
> http://lists.zenoss.org/mailman/listinfo/zenoss-users

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