Unfortunately that was the first place i checked.  No errors, just
INFO messages.

It looks like most of the steps to ack / move to history are taken
except for actually moving the record or marking it acknowledged.

-Trey

On Dec 7, 2007 2:25 PM, Chet Luther <[EMAIL PROTECTED]> wrote:
> > When I (either as admin or other user) attempt to acknowledge
> > alerts, or move them to history, Zenoss will modify the alert
> > history to say "deleted by user" or "acknowledged", but the actual
> > status of the alert is not changed- ie it still exists as a "new"
> > alert, in its bold color.
>
> Can you check your $ZENHOME/log/event.log? If there an error occurred
> when you did this, but the user interface didn't report it, it would
> be in this log file.
>
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