I'm a relatively new zenoss user and have decided to not recommend zenoss  to 
my organization. Why?

Not because zenoss is bad. Not because I don't see potential. But because it 
just isn't worth it to sort through all the problems to get a viable monitoring 
system.

Also, the zenoss team tends to release plugins and patches that have had 
absolutely no testing. The ZenJMX plugin is an example of this. If you release 
something as buggy as this why not mark it as an alpha or beta plugin? Why not 
state that it has not be tested or used in a production environment? Why 
advertise it as a functional addition to zenoss? I've wasted hours trying to 
find out why certain things weren't working when all I needed was to know 
nothing has been tested.

Then there are all the what ifs. What if I work out tons of the bugs and 
finally get a nice production system ready to monitor and the hard drive dies 
before I can get a chance to do a backup? There goes hours of not days of work 
lost because I decided to use zenoss in it's current condition.

I think the devs/management should be more open about the current state of 
zenoss and its plugins instead of using potential users who try zenoss as the 
QA team. And if there is an open problem or question on the forums at least 
respond with "We don't know" or "We acknowledge this problem". But again and 
again I see unanswered questions.

Ok rant over.




-------------------- m2f --------------------

Read this topic online here:
http://community.zenoss.com/forums/viewtopic.php?p=18233#18233

-------------------- m2f --------------------



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