Have you evaulated the Enterprise version? Because all you post sounds
like you want/expect commercial support + highly tested releases. Zenoss
Core is the testing ground for things before they go in Enterprise (as I
understand it). It's like Fedora Core vs RHEL.
--
James Pulver
Information Technology Area Supervisor
LEPP Computer Group
Cornell University
peterd wrote:
I'm a relatively new zenoss user and have decided to not recommend zenoss to
my organization. Why?
Not because zenoss is bad. Not because I don't see potential. But because it
just isn't worth it to sort through all the problems to get a viable monitoring
system.
Also, the zenoss team tends to release plugins and patches that have had
absolutely no testing. The ZenJMX plugin is an example of this. If you release
something as buggy as this why not mark it as an alpha or beta plugin? Why not
state that it has not be tested or used in a production environment? Why
advertise it as a functional addition to zenoss? I've wasted hours trying to
find out why certain things weren't working when all I needed was to know
nothing has been tested.
Then there are all the what ifs. What if I work out tons of the bugs and
finally get a nice production system ready to monitor and the hard drive dies
before I can get a chance to do a backup? There goes hours of not days of work
lost because I decided to use zenoss in it's current condition.
I think the devs/management should be more open about the current state of zenoss and its plugins
instead of using potential users who try zenoss as the QA team. And if there is an open problem or
question on the forums at least respond with "We don't know" or "We acknowledge this
problem". But again and again I see unanswered questions.
Ok rant over.
-------------------- m2f --------------------
Read this topic online here:
http://community.zenoss.com/forums/viewtopic.php?p=18233#18233
-------------------- m2f --------------------
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